Salesforce Compliance Business Systems Analyst
4 days ago
Responsibilities:
• Analyzing and aligning the most suitable technical, application, or configuration solutions with business initiatives
• Conducting business process analyses, needs assessments, and preliminary cost/benefits analyses
• Collaborating with technical personnel and acting as a liaison between them and the appropriate end-user departments
• Monitoring and maintaining applications, restoring services for end users, and ensuring system and application environments' availability and performance
• Developing, documenting, and managing requirements and providing detailed design and business rules throughout the project life cycle
• Evaluating and translating end user needs and problems to technical associates and/or vendors
• Participating in system software upgrades, including planning, scheduling, coordination, and deploying
• Creating, reviewing, and delivering end-user documentation such as user guides, process flow charts, and training materials
• Proposing and implementing systems enhancements that will improve the system's reliability and performance
• Managing, resolving, and documenting issues and events related to system and environment availability.• Minimum of 5 years of experience as a Salesforce Compliance Business Systems Analyst or in a similar role within the Manufacturing industry
• Proficiency in Business Systems and CRM (Customer Relationship Manager)
• Experience with Agile Scrum methodology
• Ability to create and manage Business Requirement Documents
• Knowledge and experience in Audit Compliance and general Compliance practices
• Familiarity with Compliance Documentation production and Compliance Software usage
• Experience in Compliance Reporting
• Understanding of ISO Quality, ISO Quality Standards, and ISO Standards
• Knowledge of SOX - Sarbanes-Oxley regulations
• Experience in defining User Requirements
• Proficiency in Salesforce Administration and Salesforce Configuration
• Ability to Analyze Business Requirements
• Experience in Design Implementation and Implementation Review
• Proficiency in creating Implementation Roadmaps
• Experience in Policy Implementation
• Familiarity with Salesforce Implementations and Software Implementations
• Experience in System Conversion - Implementation
• Knowledge of Oracle software
• Experience in Business Process Improvement
• Ability to create User Guides and Process Flow Charts
• Experience in creating Training Materials
• Knowledge of QA - Quality Assurance, QC - Quality Control and QM - Quality Management
• Familiarity with Quality Assurance Standards
• Experience in conducting Quality Audits and Quality Reviews
• Knowledge of Software Quality Assurance practices
• Proficiency in System Analysis.
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