Accounts Receivable Specialist
4 weeks ago
Responsibilities:
• Manage a portfolio of customer accounts, prioritizing workload and focusing on key accounts effectively
• Contact customers through various channels like phone and email to discuss account and payment statuses
• Ensure compliance with payment plans and place accounts on hold when credit limit has been exceeded or payment is overdue
• Maintain and update customer records in the CRM and ERP systems, ensuring accuracy of account details
• Respond to customer inquiries in a professional and timely manner, providing necessary invoices and statements
• Document collection efforts in Accounting Software Systems and SAP in a standardized format
• Communicate account statuses and aging to management and customers, facilitating effective decision making
• Support cash application processes by providing proper coding for alignment
• Evaluate, resolve, and report customer disputes and discrepancies affecting payments including pricing, sales tax, and other purchase order discrepancies
• Participate in other projects and duties as assigned, demonstrating versatility and adaptability in a dynamic work environment.• Proficiency in Accounting Software Systems
• Familiarity with ADP - Financial Services
• Experience with CRM
• Knowledge of Epic Software
• Understanding of ERP - Enterprise Resource Planning
• Ability to perform Accounting Functions
• Experience in handling Accounts Receivable (AR)
• Proficient in Billing Functions
• Ability to manage Cash Activity
• Experience in Check Processing
• Proficiency in SAP
• Experience in B2B collections
• Knowledge of Collection Processes
• Experience in Collections
• Familiarity with Collections - Commercial
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Accounts Receivable Specialist
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Accounts Receivable Specialist
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