Systems Administrator
4 days ago
Responsibilities:
• Ensure accurate management of all operating systems and end-user software
• Handle communications and connection solutions, including workstation connectivity, local area networks, and company web and intranet applications
• Oversee end user accounts, permissions, access rights, and storage allocations in compliance with best practices regarding privacy, security, and regulatory compliance
• Provide technical assistance and support for incoming requests and issues related to computer systems, software, and hardware
• Conduct and test routine system backups and restores
• Proactively identify, troubleshoot, and resolve hardware and software problems on servers, input/output fleet, and workstations, escalating incidents as necessary
• Manage network asset including maintenance of network component inventory, related documentation, and technical specifications information
• Analyze system, server, application, network, and input/output device performance
• Recommend and execute software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases
• Respond promptly to queries in person, over the phone, or via email
• Monitor Service Manager for tickets assigned to the queue and process according to IT Helpdesk priority policy
• Troubleshoot computer equipment, printers, and peripherals
• Perform other assigned duties as necessary.• Minimum of 5 years of experience as a Systems Administrator, preferably in the Healthcare/NHS sector.
• Demonstrated proficiency in Firewall Technologies for the purpose of ensuring the security and integrity of systems.
• Proficient in using Active Directory to manage network resources effectively.
• Expertise in Backup Technologies to ensure data safety and recovery.
• Solid understanding of Computer Hardware for troubleshooting and system optimization.
• Proficient in Microsoft 365 Enterprise for managing and deploying business applications.
• Familiarity with Microsoft Intune for mobile device and app management.
• Experience with Microsoft SharePoint for managing and sharing documents and web services.
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