Quality Assurance Specialist

1 month ago


La Grange, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Quality Assurance Specialist in the Countryside, Illinois area. In this role, you will be responsible for managing technical documentation in compliance with regulatory, company, and customer standards. You will also be tasked with ensuring the accuracy and compliance of product labels and conducting risk analyses for new raw materials.

Responsibilities:
• Manage the creation and maintenance of technical documentation for internal departments and customers.
• Develop and revise regulatory documents for both new and existing products.
• Ensure label accuracy and compliance with technical requirements.
• Evaluate the documentation of vendors' ingredient packets to create risk analyses for new raw materials.
• Maintain various certifications in the database, including kosher, halal, gluten-free, allergen, and others.
• Coordinate and monitor the usage or disposal of expired raw materials.
• Create and submit certification documents for approval by relevant agencies.
• Ensure food safety plans are in compliance with relevant legislation.
• Fulfill third-party customer document requests in a timely manner.
• Conduct research to provide regulatory and compliance information as needed.• Must possess strong skills in auditing and data entry.
• Experience in Call Center Customer Service is essential.
• Exceptional customer service skills are required.
• Ability to analyze and create documentation is necessary.
• Proficiency in generating and managing documentation.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Strong attention to detail and problem-solving abilities.
• Ability to handle multiple tasks and meet deadlines.
• Proficiency with relevant software tools and technologies.

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