Desktop Support Technician

1 month ago


Bryan, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short term contract employment opportunity for a Desktop Support Technician in Bryan, Texas. The role involves providing technical support within the IT industry, working within a dynamic and fast-paced environment. Apply today to learn more about this exciting opportunity


Responsibilities:


• Delivering technical assistance for software and hardware issues

• Installing, configuring, and managing software and hardware systems

• Offering technical support for networking issues

• Collaborating with the IT team to ensure efficient operation of the desktop computing environment

• Assisting in system upgrades, deployments, and migration

• Troubleshooting and resolving issues related to Microsoft applications

• Providing training and guidance to staff on IT systems and best practices

• Monitoring system performance to ensure everything runs smoothly and securely

• Documenting and maintaining inventory of all IT assets

• Keeping up-to-date with advancements and best practices in IT administration.

• Possess strong technical knowledge of desktop support.
• Proficient in Microsoft Office Suite including Word, Excel, PowerPoint, and Outlook.
• Have a solid understanding of networking concepts.
• Ability to troubleshoot and resolve hardware and software issues.
• Experience with system installations, configurations, and updates.
• Good understanding of network security principles.
• Ability to manage multiple tasks and priorities effectively.
• Excellent problem-solving skills and attention to detail.
• Strong interpersonal skills and ability to work in a team.
• Excellent verbal and written communication skills.
• Ability to work independently with minimal supervision.
• Flexibility to work outside of normal business hours when required.
• Maintain confidentiality and adhere to data protection laws and guidelines.
• Possess a customer-oriented approach and patience in handling complex cases.
• Possess a high degree of initiative and self-motivation.
• Ability to learn and adapt to new technologies quickly.

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