Customer Service Representative
2 days ago
Description:
The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives.
Duties / Responsibilities:
- Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.
- Collects and enters orders for new or additional products.
- Assists the Technical Sales Representative with price negotiation and contract review.
- Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned Technical Sales Representative or other appropriate staff.
- Ensures that appropriate actions are taken to resolve customers problems and concerns.
- Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
- Monitor inventory levels for specific customer products.
- Project management in conjunction with Technical Sales Representative.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Excellent communication skills including active listening.
- Service-oriented and able to resolve customer grievances.
- Proficient computer skills with the ability to learn new software.
- Proficient in Microsoft Office suite or related software.
- Technical math and mechanical skills preferred.
Education and Experience:
- High school diploma or equivalent required.
- Bachelor's degree preferred.
- Customer service experience preferred.
- Experience reading blueprints preferred.
- Experience in the rubber, seal, or gasket industry preferred.
Physical Requirements:
- Prolonged periods sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Occasional assistance in the warehouse and pulling specific customer orders, which may include lifting up to 50 pounds, and periods of bending, walking and standing.
Schedule:
This is a full-time, non-exempt position. The hours and days of work are typically Monday through Friday, 8:00 a.m. to 5:00 p.m.
Benefits:
Zatkoff offers the following benefits for full-time employees:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short and long-term disability
- Employee Assistance Program
- Profit sharing
- Annual performance bonuses
Additional Information:
Zatkoff is an Equal Opportunity and Affirmative Action Employer. Zatkoff is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job related reasons regardless of race, ethnicity, color, religion, sex, sexual orientation, age, national origin, disability, gender identity, genetic information, veteran status, or any other status protected by law. Legal authorization to work in the U.S. is required for all positions, and certain positions may require specific types of legal work authorizations.
IndeedSponsored PM21
PI003f6dc6d4c1-25405-36058223
-
Customer Service Representative
6 months ago
Maumee, United States Barnes Group Full timeAn exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all AS - Raymond solicitations, prop Customer Service, Customer Service Representative, Service Manager, Representative, Manufacturing, Retail,...
-
Customer Service Representative
3 months ago
Maumee, United States Zatkoff Seals & Packings Full timeJob Type Full-time Description The Customer Service Representative will interact with and support the Company's customers and Technical Sales Representatives. Duties / Responsibilities: Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services. Collects and enters orders for new or...
-
Customer Service Representative
1 month ago
Maumee, United States Barnes Inc. Full timeAn exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all ASRaymond solicitations, proposals and contracts to ensure legal and corporate guidelines are in compliance, as well as, ensuring proper...
-
Customer Service Representative
3 weeks ago
Maumee, United States Barnes Full timeAn exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all ASRaymond solicitations, proposals and contracts to ensure legal and corporate guidelines are in compliance, as well as, ensuring proper...
-
Customer Service Representative
1 month ago
Maumee, United States Barnes Full timeAn exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all ASRaymond solicitations, proposals and contracts to ensure legal and corporate guidelines are in compliance, as well as, ensuring proper...
-
Customer Service Rep
3 weeks ago
Maumee, United States Cardinal Services Full timeCardinal Staffing Services, is immediately hiring a Customer Service Rep for a Telecommunications company in Maumee, OH. As a Customer Service Representative, you will be responsible for communications over the phone, through emails, and in live chat Customer Service, Staffing, Service, Communications, Retail, Customer
-
Customer Service Rep.
2 months ago
Maumee, United States Cardinal Services Full timeSURESTAFF is immediately hiring Customer Service Representatives for a Telecommunications company in Maumee, OH. The premise of this role is providing efficient and accurate information to both internal and external company customers by utilizing the Customer Service, Service, Staffing, Customer, Retail
-
Customer Service Liaison
1 month ago
Maumee, Ohio, United States State Farm Insurance Full timeKey Responsibilities:• Assist customers with their insurance needs• Provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions• Process policy changes, claims, and payments accurately and efficiently• Maintain customer records and update information as necessary• Collaborate with team members...
-
Customer Service Representative
3 weeks ago
Maumee, OH, United States Barnes Full timeAn exciting opportunity exists at Barnes for a Customer Service Representative in its Force and Motion Control SBU, Maumee, OH. The ideal candidate will be responsible for the preparation, review, and flow down of all ASRaymond solicitations, proposals and contracts to ensure legal and corporate guidelines are in compliance, as well as, ensuring proper...
-
Customer Service Liaison
4 weeks ago
Maumee, Ohio, United States Barnes Full timeCustomer Service LiaisonBarnes is seeking a skilled Customer Service Liaison to join its team in Maumee, OH. As a key member of the Force and Motion Control SBU, this role will be responsible for ensuring compliance with legal and corporate guidelines for all solicitation, proposal, and contract processes.Key Responsibilities:Primary Contact: Serve as the...
-
Customer Service Representative
2 months ago
Maumee, United States Steve Decker - State Farm Agent Full timeBenefits: Bonus based on performance Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION:Do you enjoy working with people and making meaningful connections? Make a difference with Decker Insurance in your community today! RESPONSIBILITIES:Provide prompt, accurate, and friendly customer...
-
Retail Customer Service Associate
1 month ago
Maumee, United States FedEx Full timeFedEx - JobID: PDX_FEC_573CB36A-FF00-41F2-97F4-3D6E21A7D4F2_240134 [Retail Associate / Team Member] As a Retail Customer Service Associate at FedEx, you'll: Follow instructions of supervisors and assist other team members in performing store functions; Assist in the training of store team members; Demonstrate consultative behaviors in a retail environment to...
-
ParkerStore Support Specialist
1 month ago
Maumee, Ohio, United States MRA Recruiting Services Full timeJob Title:ParkerStore Support SpecialistCompany:MRA Recruiting ServicesLocation:Remote or On-SiteJob Summary:We are seeking a highly skilled ParkerStore Support Specialist to join our team. The successful candidate will be responsible for maintaining personal relationships with existing store customers and developing relationships with new customers. They...
-
Commercial Sales Representative
2 weeks ago
Maumee, Ohio, United States Johnson Controls Full timeUnlock Your Potential in the Security IndustryAs a Commercial Account Executive at Johnson Controls, you will play a crucial role in promoting and selling our cutting-edge security services and technology within an assigned territory. This is an excellent opportunity to build your career and contribute to the success of a global leader in smart, healthy, and...
-
Outside Sales Representative
2 months ago
Maumee, United States Leaf Home Full timeJob DescriptionJob DescriptionAre you looking for a company with unlimited compensation opportunity, weekly pay, and advancement to management roles? Leaf Home Stairlift, a division of Leaf Home LLC is looking to grow our teamof Outside Sales Representatives TODAY! Why Work with Leaf Home Stairlift? ...
-
Service Representative Associate
5 days ago
Maumee, Ohio, United States Planet Fitness Full timeAbout UsAt Planet Fitness, we prioritize our members' experience and strive to create a welcoming environment for everyone.
-
Customer Experience Associate
3 weeks ago
Maumee, Ohio, United States Wingstop Full timeDelivering World Class Service at WingstopAt Wingstop, we're passionate about providing an exceptional experience for our Guests. As a Guest Service Team Member, you'll play a vital role in bringing this vision to life. Your responsibilities will include:• Interacting with Guests to understand their needs and preferences• Providing personalized service...
-
Surgical Services Specialist
1 month ago
Maumee, Ohio, United States Della Infotech Full timeDella Infotech's surgical services represent a full spectrum of procedures and tests across various specialties. Our team excels at general elective surgeries as well as critical or life-saving procedures. We continue to keep an eye on the future to enhance the care and outcomes for all our surgical patients.Key Requirements:2+ Years of experience - Required...
-
Delivery Driver
2 weeks ago
Maumee, Ohio, United States Gordon Food Service Full timeJob SummaryAs a Van Delivery Driver with Gordon Food Service, you will be responsible for providing excellent customer service and making timely, accurate deliveries of products to our wholesale customers. You will operate a van in a professional and safe manner, demonstrating attention to detail and safe work habits. This role also involves assisting with...
-
Surgical Services Patient Support Specialist
3 months ago
Maumee, United States Cataract & Laser Institute Full timePOSITION SUMMARY: Patient Support Specialists assist at various offices within their region, performing administrative and clinical functions in support of technicians, opticians, and patient services representatives. Specific assignments will be dependent upon workload and staff availability. ESSENTIAL RESPONSILIBITIES Perform essential daily duties per...