Customer Service Representative

2 months ago


Maumee, United States Steve Decker - State Farm Agent Full time
Benefits:
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Signing bonus
  • Training & development

ROLE DESCRIPTION:
Do you enjoy working with people and making meaningful connections? Make a difference with Decker Insurance in your community today

RESPONSIBILITIES:
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
  • Ability to resolve complex customer issues
  • Excellent communication skills - written, verbal and listening
  • Pride in getting work done accurately and timely
  • People-oriented
  • Ability to work in a team environment
  • Ability to multi-task
  • Property and Casuality license (must be able to obtain)
  • Life and Health License (must be able to obtain)



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