Interior Designer, Columbia MD

Comfort starts with our 13,000+ team members across the globe, who are transforming the power of comfort every day. Our employees have the power to change lives, in our homes, work and communities. We foster an inclusive environment while honoring a legacy built on family, where everyone can be themselves.

If you are ready to join an industry leading organization where our people are the most important asset, and innovation propels us into the future, you're ready to take your seat at La-Z-Boy Incorporated.

WE BELIEVE IN THE TRANSFORMATIONAL POWER OF COMFORT

Job Description Summary

Job Description:

At La -Z-Boy we are committed to improving our customers' lives by helping them transform their houses into homes. Designers at La-Z-Boy Furniture are paid salary plus commission on written sales with NO COMMISSION CAP. On average, our Interior Designers earn over $45,000/year with top performers earning over $70k. As a LaZBoy designer, you will also enjoy excellent benefits including

• Health Insurance through Blue Cross/Blue Shield
• Dental and Vision Insurance
• Paid Vacation
• 401k with match
• Paid Training

What will you be doing?

Designing and creating comfortable and functional environments that represent client's lifestyle, taste and budget. More specifically:

In-Home Design:

Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables, and accessory recommendations as well as the benefits of a professional installation service

Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries

Responsible to support design related functions in the store and maintain an up-to-date customized portfolio including before and after pictures of previous In-Home design projects.

Sales Culture and Promotions

Drive sales to consistently achieve established sales goals.

Team with selling team to promote the In-Home Design program and drive overall store sales

Maintain strong knowledge of features and benefits of existing and new product line

Customer Experience Excellence

People Development

Train, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals

Assist with training, coaching and developing the selling team

Leads with the highest ethical standards and demands the same from their teams

Store Standards / Operations:

Adhere to general store operational procedures and guidelines

May be responsible for opening and closing of the store

Be willing and able to jump into every sale and close it.

Other duties as assigned

Designers pay plan

$20 an hour training pay (no commission) first 3-4 weeks, after training $26,000 per year paid bi weekly plus commission (most popular plan)

• 3.5% of Net Written Design Sales and 2% on entered written sales other than La-Z-Boy Design sales.

Qualifications:

• Associates in Interior Design or related field, or equivalent experience
• 18 years or older
• Professional dress and appearance
• Available evenings, weekends, and most holidays - we're closed Christmas, Thanksgiving & Easter
• Reliable vehicle with driver's license - you'll be paid mileage
• La-Z-Boy is an Equal Opportunity Employer - M/F/D/V

Employee Assistance program (EAP):

• At LaZBoy our employee's wellbeing is a top priority
• You will have access to talk confidentially with a licensed therapist (with topics such as: anxiety, depression, stress, grief, and relationships)
• AccessFREEandDISCOUNTEDresources for mental health, financial planning, legal advice, and caregiving referrals
• Access toFREEonline education resources
• FREEonline will preparation
• Help with better health care choices, like claims, billing, fee negotiation, and RNs who can explain diagnoses and treatments.

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance
• MAJOR FURNITURE DICSCOUNTS

Employee Rewards:

• BRAVO POINTS - save up points rewarded by managers to spend on almost anything From merchandise such as home supplies, electronics, apparel, event tickets, travel, mastery classes and more NAME BRAND ITEMS
• REWARDS FOR TOP SELLERS
• Employee Referral Get rewarded for staffing at La-Z-Boy

Schedule:

• Full time is 32-40 hours a week
• Job Type: Full-time

If you are serious about making a great living helping people love their homes, apply now and keep an eye out for a message from us or come on in and see us, we're scheduling interview now

KEY RESPONSIBILITIES:
In-Home Design:
Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service
Execute and champion the In-Home Design process per company guidelines
Responsible for creating grassroots opportunities to increase the overall performance of the In-Home Design Program
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible to support design related functions in the store and maintain an up to date customized portfolio including before and after pictures of previous In-Home design projects.
Considerable independence is required for the In-Home Design process

Sales Culture and Promotions:
Drive sales to consistently achieve established In-Home program sales goals.
Team with Store Manager, Sales Manager, and selling team to promote the In-Home Design program and drive overall store sales
Maximize store promotions, marketing initiatives, and grassroots programs
Maintain strong knowledge of features and benefits of existing and new product line
Meet established goals as set by management

Customer Experience Excellence:
Sets the highest standard for customer care
Meet and greet customers that come into the store
Ensure that each La-Z-Boy customer has an informative and positive experience by using good customer service skills and knowledge of products
Make sound business decisions to deliver customer satisfaction and promote team environment

People Development
Train, coach and develop Design Associates on product knowledge and selling skills to achieve store sales goals
Assist with training, coaching and developing the selling team
Create a positive and exciting working environment for all store associates
Hiring and developing talent, and succession planning; and leveraging the capabilities of new and existing talent
Utilizes Company resources to keep associates up to date on product knowledge, selling skills and operational efficiencies
Leads with the highest ethical standards and demands the same from their teams
Ensures associates are provided the necessary tools to perform job responsibilities
Coach and counsel team based on results
Maintain a positive working relationship with all store associates

Store Standards / Operations:
Effective manager on Duty (MOD)
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to assist to maintain floor and/or showroom displays, tagging of products and accessories, maintaining accessory catalogs and design center fabrics, and maintaining general store cleanliness.
Adhere to general store operational procedures and guidelines
May be responsible for opening and closing of the store
Champion and role model the La-Z-Boy selling process (Comfort Process) by overseeing the interaction with each and every client within the furniture gallery
Know what is happening on the floor at all times. Be willing and able to jump into every sale and close it.
Show a sense of urgency, enthusiasm and excitement with the staff and customers
Other duties as assigned

MINIMUM JOB REQUIREMENTS:
Bachelors degree in Interior Design with one (1) to two (2) years experience strongly preferred or a minimum of five (5) years design experience in a comparable home furnishings role
CIDA accreditation and/or ASID membership preferred
Experience in using floor and space planning applications
Previous selling experience strongly preferred
Proficient in the use of Microsoft Office, including Word, Excel, and PowerPoint
Experience in using floor and space planning applications
Knowledgeable of general principles of home decor and design (i.e., furniture, carpet, draperies, and color schemes.)
Excellent communication skills, customer service skills, and organizational skills
Strong interpersonal skills to effectively communicate and build rapport
Ability to effectively manage time and conflicting priorities
Ability to work effectively and productively with others as a team
Ability to work the schedule and hours dictated by business needs, to include evenings, weekends and holidays
Initiative to meet assigned goals, missions and objectives
Strong attention to detail

SUPERVISORY RESPONSIBILITIES: Responsible for directly leading a team of Design Associates and indirectly the selling team.

Designing and creating comfortable and functional environments that represent client's lifestyle, taste and budget. Be a professional Design Consultant through the use of the La-Z-Boy In-Home Design program and drive top line sales through the use of selling principles including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow-up, after sale service, and continuing contact with all previous and potential customers. Strive to create long-term relationships that will lead to increased sales and profitability.

Weekly Hours: