Office Services Associate

1 month ago


Boston, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for an Office Services Associate in the financial services industry, based in Boston, Massachusetts. In this role, you will be instrumental in executing back office operations, ensuring smooth communication, and maintaining client satisfaction.

Responsibilities:
• Provide daily back office services to support our teams and clients.
• Handle reprographics copy and mail services in both physical and digital settings.
• Extend support for services in hospitality, facilities, audio/visual, and reception.
• Ensure client satisfaction is maintained by adhering to general back office procedures.
• Enhance customer relationships by delivering excellent customer service.
• Utilize mail, phone, and email for efficient communication and coordination.
• Perform receptionist duties, managing telephone and email etiquette professionally.
• Demonstrate attention to detail and strong organizational skills in all tasks.
• Manage banking operations, as required, in a large corporate environment.• Proven experience in customer service, ideally within the financial services industry
• Familiarity with office functions and standard procedures
• Knowledge of hiring processes and ability to coordinate interviews
• Experience performing receptionist duties, including handling incoming calls and managing the reception area
• Proficiency in managing facility operations, such as maintenance and office supplies inventory
• Proficiency in using digital tools and software for administrative tasks
• Excellent communication skills, both written and verbal
• Ability to manage and coordinate employee perks and benefits
• Understanding of banking operations, preferably with practical experience
• Strong organizational skills, with the ability to manage multiple tasks simultaneously.

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