Manufacturing IT Systems Support

1 week ago


Brookhaven, United States Robert Half Full time
Job DescriptionJob Description

1. Manufacturing IT Systems Support

  • Assist with the implementation and maintenance of IT solutions for manufacturing shop-floor operations.
  • Provide comprehensive support for manufacturing systems and desktop computing environments.
  • Collaborate with departments including Supply Chain, Warehousing, Facilities, Engineering, QA, and QM to document user requirements and support system improvements.
  • Contribute to new system selection, implementation, and the design of business processes (e.g., e-logbooks, electronic batch record management, and electronic inventory systems).
  • Develop and document functional and technical aspects of system integrations.

2. System Maintenance and Compliance

  • Manage the lifecycle of assigned manufacturing IT systems.
  • Maintain system documentation and ensure compliance with regulatory standards (e.g., GxP).
  • Support incident resolution using Lean methodology and continuously improve system usage.

3. Serialization Systems

  • Provide support for track-and-trace serialization systems, packaging, and labeling compliance.
  • Assist with technical operations of serialization platforms (e.g., ACG/Systech, RfXcel).
  • Enable new partner and product setups within serialization systems.

4. Desktop Support and Troubleshooting

  • Address technical issues related to computer systems, software, phones, printers, and more.
  • Resolve ServiceNow tickets through direct interaction or remote support.
  • Install, modify, and repair hardware and software to minimize downtime.
  • Provide training and create user documentation.
  • Run diagnostics to optimize system performance.

5. Laboratory IT Support

  • Address IT-related requests for laboratory environments.
  • Support protocol execution for laboratory systems, ensuring compliance and efficiency.

6. General Responsibilities

  • Adhere to confidentiality, company policies, and departmental procedures.
  • Ensure all issues are logged, prioritized, tracked, and resolved appropriately.
  • Contribute to overall system and process improvement initiatives.
  • Perform other duties as assigned.


Qualifications:

  • Education:
  • High School Diploma or GED – Required
  • Bachelor’s Degree in Information Technology or related field – Required
  • Experience & Skills:
  • 5+ years of IT experience with a focus on manufacturing or related industries
  • Strong verbal and written communication skills
  • Exceptional customer service skills with a high level of professionalism
  • Availability to work additional hours as needed and respond to off-hours requests via a company-provided phone
  • Proficiency in regulatory compliance, including:
  • 21 CFR Part 11, Data Integrity, cGMP, and cGDP (Intermediate)
  • Good Practices compliance for regulated industries such as pharmaceuticals
  • Familiarity with systems like electronic logbooks, batch record management, and inventory management systems
  • Knowledge of serialization technologies for pharmaceutical packaging and distribution
  • Experience with service management tools (e.g., ServiceNow) and IT system support/maintenance
  • Strong understanding of hardware and software systems



  • Team Member

    2 weeks ago


    Brookhaven, United States Matheson Tri-Gas Full time

    Matheson specializes in the manufacture and distribution of dry ice and liquid carbon dioxide. The company is also the nation‘s largest distributor of dry ice blasting equipment. Matheson maintains a reliable network of 40 dry ice distribution facilities located strategically throughout its service area. This integrated distribution network ensures that...


  • Brookhaven, United States Matheson Tri-Gas Full time

    Matheson specializes in the manufacture and distribution of dry ice and liquid carbon dioxide. The company is also the nation‘s largest distributor of dry ice blasting equipment. Matheson maintains a reliable network of 40 dry ice distribution facilities located strategically throughout its service area. This integrated distribution network ensures that...


  • Brookhaven, Georgia, United States Cox Full time

    Job SummaryCox Enterprises seeks an experienced Airframe and Avionics Expert to join our Aviation team. As a key member of our team, you will serve as a subject matter expert for all aircraft in the Cox fleet, ensuring they are maintained to the highest quality standards in accordance with federal regulations, manufacturer's approved methods, and industry...


  • Brookhaven, United States City of Atlanta Full time

    General Description and Classification Standards  We are seeking a skilled and proactive Network Administrator to join our Network Operations Center (NOC) team. In this role, you will be responsible for monitoring, managing, and maintaining the organization’s network infrastructure, ensuring optimal performance, security, and reliability. You will work...

  • Parts Specialist

    2 weeks ago


    Brookhaven, United States TEMCO, Inc. Full time $16 - $25

    TMR Services, a Tech24 company, are a full-service commercial kitchen equipment repair company. We provide complete foodservice equipment maintenance and repair services for restaurants, QSRs, convenience stores, retailers, coffee shops, and concessions operations, specializing in commercial cooking, refrigeration, and HVAC equipment. Parts Specialist will...


  • Brookhaven, United States TEKsystems Full time

    Job DescriptionJob DescriptionA Lead Structured Cabling Voice and Data Technician plays a crucial role in the installation, maintenance, and management of cabling systems for voice and data networks. Here are some key responsibilities and skills associated with this role: Key Responsibilities:Installation and Maintenance:Install, service, and maintain...

  • Millwright

    6 days ago


    Brookhaven, United States Rex Lumber, LLC. Full time

    Job DescriptionJob DescriptionCOMPANY BENEFITS We are excited about your interest in a lumber manufacturing career. Rex Lumber is committed to providing its team members with an exceptional company culture and employment experience. If you want a career, not a job, and you want to experience big company benefits with an intimate company feel, come join the...

  • Locum Physician

    2 weeks ago


    Brookhaven, United States Aya Locums Full time

    Aya Locums has an immediate opening for a locum Radiology job in Upland, PA paying $355/hour - $390/hour. Job Details: Position: Physician Specialty: Radiology Start Date: 12-01-24 Length: 26 weeks Schedule and Coverage: Shift Coverage: Scheduled + No Call Shift Schedule: Standard 5, 8-Hour 19:00- 07:00 About the Facility: Facility Type: Float Pool About...


  • Brookhaven, United States City of Atlanta Full time

    Hourly Pay Range: $28.14-$35.17 Posting expires: September 23, 2024 General Description and Classification Standards This position supports the Training and Quality Assurance Manager in the development, implementation, and monitoring of training programs and quality assurance processes. The role will involve assisting with training administration, quality...


  • Brookhaven, United States Children's Healthcare of Atlanta Full time

    Job DescriptionNote: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftVariableWork Day(s)VariableShift Start Time8:00 AMShift End Time4:00 PMWorker Sub-TypePRNChildren’s is one of the nation’s leading children’s hospitals....


  • Brookhaven, United States Children's Healthcare of Atlanta Full time

    Job DescriptionNote: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftDayWork Day(s)Monday-Friday, VariableShift Start Time8:00 AMShift End Time4:00 PMWorker Sub-TypePRNChildren’s is one of the nation’s leading children’s...


  • Brookhaven, United States Children's Healthcare of Atlanta Full time

    Job DescriptionNote: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftDayWork Day(s)Monday-Friday, VariableShift Start Time8:00 AMShift End Time4:00 PMWorker Sub-TypePRNChildren’s is one of the nation’s leading...


  • Brookhaven, United States Children's Healthcare of Atlanta Full time

    Job DescriptionNote: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs).Work ShiftVariableWork Day(s)VariableShift Start Time8:00 AMShift End Time4:00 PMWorker Sub-TypePRNChildren’s is one of the nation’s leading children’s...

  • Registration Associate

    2 months ago


    Brookhaven, United States Children's Healthcare of Atlanta Full time

    JOB DESCRIPTION Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 10:00 AM Shift End Time 7:00 PM Worker Sub-Type PRN Children’s is one of the nation’s...


  • Brookhaven, United States CM Ventures Full time

    Reports to: General Manager JOB SUMMARY The Sr. Team Leader is responsible for delivery of the Urban Wok experiential culture, store conditions and operation of the store. This position requires leadership skills and experience in restaurant or hospitality operations. They must have a clear understanding of the store's business goals and monitor, analyze and...

  • Data entry specialist

    2 weeks ago


    Brookhaven, United States Randstad Full time

    A large pharmaceutical company in Brookhaven, NY is hiring a Data Entry Specialist to join their team for a temporary project. As a Data Entry Specialist, you will be responsible for entering large amounts of data into their internal system regarding product information and inventory. Having sharp data entry skills as well as attention to detail is essential...

  • Data entry specialist

    2 weeks ago


    Brookhaven, United States Randstad Full time

    A large pharmaceutical company in Brookhaven, NY is hiring a Data Entry Specialist to join their team for a temporary project. As a Data Entry Specialist, you will be responsible for entering large amounts of data into their internal system regarding product information and inventory. Having sharp data entry skills as well as attention to detail is essential...

  • Locum Physician

    2 weeks ago


    Brookhaven, United States Aya Locums Full time

    Aya Locums has an immediate opening for a locum Radiology job in Upland, PA paying $355/hour - $390/hour.Job Details:Position: PhysicianSpecialty: RadiologyStart Date: 12-01-24Length: 26 weeksSchedule and Coverage:Shift Coverage: Scheduled + No CallShift Schedule: Standard 5, 8-Hour 19:00 - 07:00 About the Facility:Facility Type: Float PoolAbout Locum...


  • Brookhaven, United States Headway Full time

    Remote Licensed Mental Health Therapist (LMHT)   Wage: Between $90-$127 an hour Are you a Licensed Mental Health Therapist looking to launch a private practice, or grow your existing practice? Headway can help you earn more through insurance! Headway supports thousands of mental health clinicians across the United States in our mission to rewire the...


  • Brookhaven, United States Metro Therapy, Inc. Full time

    Pediatric/School Physical Therapists NEEDED!! Why Choose Metro? For over thirty years, Metro Therapy, Inc (now a subsidiary of Powerback Rehab) has been serving the educational and developmental needs of the pediatric populations throughout the greater New York city area. Metro is still locally run by the same family and continues to add diverse leaders who...