Customer Service Representative

3 weeks ago


Phoenix, United States LHH Recruitment Solutions Full time
Job DescriptionJob Description

LHH Recruitment Solutions is partnering with a company in North Phoenix, AZ that is looking to add a Customer Service Representative to the team The ideal candidate will have experience with scheduling, service coordinating, administrative, dispatching, or heavy data entry experience.

This is a full-time Monday through Friday, in-office position. Pay range $22-$24 per hour depending on experience. 

Key Responsibilities:

  • Oversee the intake of customer orders, including the creation of build agreements, negotiation of delivery times, and management of account and billing information.

  • Collaborate with the project management and dispatch teams to develop and monitor project schedules and budgets.

  • Maintain comprehensive project files, logs, and documentation, ensuring all records are current and accurate.

  • Assist in the preparation and review of required documentation.

  • Communicate effectively with customers, dispatchers, schedulers, and field crews to ensure project accuracy.

  • Monitor and track the progress of projects, ensuring that all milestones and deadlines are achieved.

  • Support the preparation of invoices, purchase orders, and other financial documents.

  • Aid in the development and implementation of project performance databases and tracking systems.

  • Participate in project meetings, take detailed meeting notes, and follow up on action items.

Requirements:

  • High school diploma or equivalent required.
  • Minimum of 2 years of experience in an ordering processing, data entry, dispatching, customer service, or administrative position
  • Must be proficient in MS Office Suite including Excel
  • Must have ability to type 40 words per minute.

If you meet the minimum requirements apply now



Pay Details: $22.00 to $24.00 per hour

Search managed by: Morgan Ross

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance



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