Customer Service Representative
2 weeks ago
We are offering a long term contract employment opportunity for a Customer Service Representative in Phoenix, Arizona. As a Customer Service Representative, your primary role will be to interact directly with customers, handle their inquiries and requests, and ensure their experience with us is positive and helpful. You will also be tasked with maintaining customer records, processing customer applications, and monitoring customer accounts.
Responsibilities
• Engage with customers across various inbound customer requests and inquiries, including website assistance, escrow, and processing payoffs.
• Demonstrate a positive, courteous, and helpful attitude in every interaction with our customers.
• Offer homeowners refinancing opportunities and refer eligible ones to our Originations department.
• Utilize our internal software platform effectively and contribute towards system improvement recommendations.
• Understand and employ escalation paths for different types of calls, routing them to the appropriate internal parties.
• Strive to meet performance expectations consistently.
• Proven experience in Call Center Customer Service
• Demonstrated ability to deliver Superior Customer Service
• Proficiency in handling and resolving customer service-related issues
• Familiarity with Mortgage Documents and their processing a plus but not required
• Understanding of Mortgage Operations and relevant procedures a plus but not required
• Experience in Mortgage Servicing, including loan administration, escrow management, and payment processing a plus but not required
• Knowledge of Mortgages, including different types, terms, and eligibility criteria a plus but not required
-
Customer Service Representative
2 months ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
2 months ago
Phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States Helios Commercial Service Partners Full timeJob Title: Customer Service RepresentativeAbout the Job:Helios Commercial Service Partners is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for answering customer inquiries, scheduling service requests, and providing exceptional customer service.Responsibilities:• Answering...
-
Customer Service Representative
7 days ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Customer Service Representative
1 week ago
Phoenix, United States Acro Service Corp Full timeJob Title: Customer Service RepresentativeDuration: 6 months (Possibility of extension)Location: Phoenix , AZ, 85007(Remote)Pay: $20/hour on w2 basis without benefits*NO C2C**Looking for Local Arizona citizen only*Job Description:Remote but needs to report to office first day for orientation. Responsible for professionally and courteously serving customers...
-
Customer Service Representative
2 months ago
Phoenix, United States Domino's Pizza LLC Full timeThe Customer Service Representative uses standard operating procedures (SOP) to processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Assists leader with other duties as assigned, i.e., routing, inven Customer Service Representative, Customer Service, Representative, Processing, Accounting, Retail, Restaurant
-
Customer Service Representative
3 months ago
Phoenix, United States Wells Fargo Full timeProvide expertise and resources that allow branch employees to make recommendations on products and services that best accommodate the customer. Provide an exceptional internal customer experience while taking in-bound calls, providing procedural sup Customer Service Representative, Customer Service, Customer Experience, Representative, Training, Retail,...
-
phoenix, United States Acro Service Corp Full timeJob title :: Unclaimed Property Representative (Hybrid)Payrate :: $18 per hour without benefits (MAX)Duration :: 12 Months Contract (Possible Extension or FTE)Location :: Phoenix, AZ, 85007 (Hybrid Flexibility)Shift :: Mon-Fri [8 AM – 5 PM]Position Overview: The Unclaimed Property Hotline Representative serves as the primary point of contact for Unclaimed...
-
Customer Service Representative
3 months ago
Phoenix, United States Distribution International Full timeTopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch loca Customer Service Representative, Customer Service, Representative, Retail
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States FastSigns Full timeCustomer Service Representative Opportunity at FastSignsWe are seeking a highly skilled and motivated Customer Service Representative to join our team at FastSigns. As a Customer Service Representative, you will be responsible for processing customer projects from start to finish, providing exceptional customer service, and ensuring timely delivery of...
-
Customer Service Representative
4 weeks ago
Phoenix, Arizona, United States Perun HR Full timeAbout the JobPerun HR is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to policyholders, insurance agents, and auto glass shops.Key Responsibilities:Answer incoming phone calls and respond to customer inquiries in a...
-
Customer Service Representative
1 month ago
Phoenix, United States Helios Commercial Service Partners Full timeDiamondback, (a Helios Service Partners company) is a rapidly growing plumbing service company, that offers steady / stable employment. All positions are due to growth, and we are looking for a few strong candidates. Diamondback offers a great work environment along with great perks. We are hiring for a Customer Service Representative position in the South...
-
Customer Service Representative
6 months ago
Phoenix, United States Arrow Exterminators Full timeCustomer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external Service Center customers. This position is paid at an hourly rate based on experience. Our administrative representatives enjoy benefits including: + generous...
-
Customer Service Representative
2 weeks ago
Phoenix, United States Moon Moments Ltd Full timeCustomer Service Representative Location: On-site, Phoenix, AZ Compensation: Weekly Our client is seeking an enthusiastic and results-driven Customer Service Representative to join their team. In this role, you will be instrumental in driving sales by engaging directly with customers, addressing their inquiries, and providing detailed product knowledge to...
-
Customer Service Representative
2 months ago
Phoenix, United States Moon Moments Ltd Full timeJob Title: Customer Service Representative Location: On-site, Phoenix, AZ Compensation: Weekly Our client is seeking an enthusiastic and results-driven Customer Service Representative to join their team. In this role, you will be instrumental in driving sales by engaging directly with customers, addressing their inquiries, and providing detailed product...
-
Customer Service Representative
1 month ago
Phoenix, Arizona, United States Secure Transportation Full timeJob SummaryThe Customer Service Representative role at Secure Transportation is a dynamic opportunity to provide exceptional customer experiences. As a key member of our team, you will be responsible for fielding inbound calls, performing outbound calls, and working to resolve customer issues in a fast-paced environment.Key Responsibilities• Uphold the...
-
Customer Service Representative
1 month ago
Phoenix, United States Fresh Form Draft Full timeCustomer Service RepresentativeDepartment: Every Word Code Employment Type: Full Time Location: Phoenix, AZ Compensation: $17.50 - $24.00 / hour DescriptionJob Title: Customer Service Representative Location: Phoenix, AZ We are seeking a dedicated and empathetic Customer Service Representative to join our team. In this role, you will be responsible for...
-
Customer Service Representative
2 weeks ago
Phoenix, United States PostScan Mail Full timeWe are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Kelly Services, Inc. Full timeL The Producer Services Representative role supports the Producer Services contact center by servicing customers through inbound/outbound calls and emails. l Ideal candidates thrive in a fast-paced environment, demonstrate attention to detail, excel Customer Service Representative, Producer, Customer Service, Customer Experience, Representative, Service,...
-
Customer Service Representative
4 weeks ago
Phoenix, United States Sunrise Systems Full timeJob Title : Customer Service Representative Job ID: 24-04753 Location: Phoenix, AZ Duration: 06 months contract on W2 with possible for FTE Job Schedule-Some Saturday hours may be required. Job Schedule-First three months in office 40 hours a week, then a hybrid 3/2 schedule can be worked out if worker is completely trained Job Summary: The...