Restoration Operations Manager

3 weeks ago


Phoenix, United States AppleOne Full time
Job DescriptionJob DescriptionJob Title: Operations Manager - Restoration & Reconstruction

Location: AZ - Phoenix

Join Our Mission-Driven Team

Are you a strong leader passionate about helping others during their time of need? We are seeking an Operations Manager to lead our team of restoration and reconstruction professionals dedicated to rebuilding and restoring residential and commercial properties affected by disasters like fires, floods, and other traumatic events. In this pivotal role, you will oversee operations, drive long-term growth and profitability, and ensure that our projects are completed on time, within budget, and to the highest industry standards.

Why Join Us?
We are committed to making a difference in our community. Our mission is to provide exceptional restoration services while supporting our clients through their most challenging times.

Key Responsibilities:

Lead a team dedicated to restoring properties and serving clients who have experienced significant property damage.
Oversee financial and operational performance in collaboration with the CFO, Operations Manager, and Marketing Manager.
Monitor ongoing projects to ensure they meet quality standards, timelines, and customer satisfaction.
Set and review goals with team members, aligning them with company objectives.
Manage staffing decisions and foster effective communication between departments.
Ensure compliance with operational standards and address personnel issues as needed.
Maintain high levels of customer service, addressing concerns professionally and promptly.

Qualifications:

5-10 years of experience in restoration construction, management, and project management/estimating.
Bachelor’s degree in construction management, construction engineering, or equivalent experience.
Proven industry experience as a Water Crew Chief or Operations Manager.
Strong communication skills with the ability to present effectively to diverse audiences.
Demonstrated leadership skills and experience motivating and mentoring diverse teams.
Proficient in MS Office applications and able to read and interpret financial statements.
Certifications from the Institute of Inspection Cleaning and Restoration (IICRC) or the Restoration Industry Association (RIA) are required.

Desired Skills:

Self-starter with a results-driven mindset.
Thrives in high-performance environments and enjoys helping clients during challenging times.
Strong organizational skills with the ability to adapt and plan ahead.
Effective written and verbal communication skills with a professional approach.
Excellent interpersonal skills to work collaboratively with clients, team members, and tradespeople.
If you’re passionate about making a difference in people’s lives, enjoy working in a dynamic environment, and have the qualifications we seek, we encourage you to apply today Join us in our mission to restore hope and rebuild lives.

EEO/AA Employer/Vet/Disabled.

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

#1036

Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.

Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.

Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.

Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r
\r
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r
\r
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
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