Guest Service in Training

1 day ago

Wayzata, United States Juut Midwest, Inc. Full time
Job DescriptionJob Description

POSITION TITLE: Guest Service Specialist

SUPERVISOR: Assistant Manager

At Juut Salonspa we believe in the power of Daymaking As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our vision and talent to generate confidence, invigorate clients, and make the world a happier place.

At Juut Salonspa, you are supported by a team of professionals located in our home office including marketing, education, human resources, and operations to assist in your career growth. We celebrate individuality and care about your livelihood as an artist. JUUT Salonspa is an inclusive environment.

Guest Service Job Summary:

The primary responsibility of this position is to provide an elevated customer experience to all JUUT guests. The Guest Service Specialist will also perform front desk duties in accordance with JUUT’s performance and service standards.

As a guest service specialist, you will start out In-Training, and as key tasks and responsibilities are learned and mastered you will move through Studio, Senior, and Master levels. Key accountabilities of this exemplary customer service position will include those tasks listed below combined with ensuring positive, uplifting experiences for all customers, being a resource to guests, artists, and therapists, and upholding Juut’s Daymaker philosophy.

  • Greet guests upon arrival with the appropriate welcome utilized for new or returning guests.
  • Check-in guests, give salon tour to all new Juut guests and offer add on appointments available following guest’s scheduled appointment.
  • Escort guest to waiting area, hang up coat if necessary, and offer beverage to all guests and Daymaker book to new guests.
  • Perform confirmation calls to guests and offer add-on service during call.
  • Check out guests by ringing service ticket, closing out sale of retail products and/or suggesting fitting products, pre-booking next guest appointment, and performing proper goodbye.
  • Answer incoming guest calls, book appointments with proper artist or therapist through matchmaking, capture guest data completely and accurately, offer add on appointments and up sell booked appointment.
  • Make follow up calls to new guests within 24 hours of their visit to Juut.
  • Stock retail shelves as necessary when product is low, or retail product order is delivered.
  • Clean retail shelves on regular basis.
  • Responsible for all product knowledge, continuous product education, ability to answer product questions as a resource for the guest.
  • Monitor and refill beverage station items, keep area clean and stocked.
  • Organize magazines throughout salon to be in order and easily accessible to guests.
  • Clean bathrooms and restock supplies and containers.
  • Salon cleaning as determined by management.
  • Knowledge of artists at salon location to include services provided, specialties, level etc.
  • Ability to reschedule appointments, when necessary, block artist time in computer system, distribute gratuities.
  • Handle cash to include bank deposits.
  • Ability to work during opening and closing hours.
  • Attend all training, education, and meetings/huddles as required.
  • Assist with possible other duties as assigned.
  • Must always remain professional in demeanor, communication, and dress (including following proper dress code with professional looking hair and makeup).

Note: Job Descriptions are not exhaustive lists of all skills, responsibilities, or efforts associated with a position. They reflect principal job elements essential for performing the job and evaluating performance. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.

Juut Salonspa offers a variety of benefits for you & your family

  • Paid Time Off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k + % match
  • On-going education
  • Employee assistance program
  • Health savings account
  • Flexible spending account
  • Life insurance
  • Employee discount

Education/Training/Experience:

  • Education: High School Diploma or equivalent.
  • Some exposure to salon, cosmetics, hospitality, or retail business preferred.
  • Customer Service experience preferred but not required.
  • Training provided.
  • Career growth opportunities available

Physical Requirements:

While performing the duties of this job, the employee will be required to:

  • Walk, sit, bend and squat.
  • Talk and hear.
  • Grab, pull or bend items.
  • Lift and/or carry up to 10 lbs.
  • View items at a close or distant range
  • Stand for extended periods of time.

Working Conditions:

  • Retail salon environment

Keywords: Salon, Stylist, Colorist, Customer Service, Entry Level,

This document does not create an employment contract, implied or otherwise, other than as “at will” relationship.



PIe42aed245070-25405-34781564

  • Guest Service in Training

    4 weeks ago

    Wayzata, United States Juut Midwest, Inc. Full time

    Job DescriptionJob DescriptionPOSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant ManagerAt Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our...

  • Guest Service in Training

    4 weeks ago

    Wayzata, United States Juut Midwest Inc. Full time

    POSITION TITLE: Guest Service Specialist SUPERVISOR: Assistant Manager At Juut Salonspa we believe in the power of Daymaking! As the collection of original Aveda salons employing some of the most highly regarded industry professionals, we have a 35-year history of impacting people, society, and the world at large. We use our vision and talent to generate...

  • Customer Service Specialist

    4 months ago

    Wayzata, United States Auto Collision and Repair Full time

    The Ed Napleton Automotive Group is looking for our next Automotive Collision Customer Service Specialist located at Wayzata Collision Center, the Automotive Collision Customer Service Specialist isresponsible for estimating and calculating the cost to repair a vehicle, to replace vehicle parts, or the entire vehicle. The Ed Napleton Automotive Group is...

  • Senior Administrative Assistant

    1 month ago

    Wayzata, Minnesota, United States 360 Financial Full time

    About 360 FinancialWe are a dynamic and innovative wealth management and financial planning firm dedicated to helping clients achieve their financial goals. With over 29 years of experience, we serve over 1,200 families and manage over $600 million in assets.Job DescriptionWe are seeking a highly skilled and organized Senior Administrative Assistant to join...

  • Front Desk Receptionist

    2 months ago

    Wayzata, United States FACE FOUNDRI Full time

    Job Description Join us as a Front Bar Receptionist! Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes through the door. They are responsible for maintaining a positive...

  • Corporate Concierge

    2 weeks ago

    Wayzata, United States Robert Half Full time

    Job Title: Corporate ConciergeJob Description:We are seeking a professional and resourceful Corporate Concierge to provide personalized assistance to our employees and clients. In this role, the Corporate Concierge will help with various tasks to improve employees' and guests' experience at the office while upholding the high standards of the...

  • Customer Service Representative

    1 month ago

    Wayzata, Minnesota, United States Crew Carwash Full time

    Customer Service Role at Crew CarwashAt Crew Carwash, our Purpose is to create smiles and lifetime customers. As a Customer Service Representative, you will have the opportunity to join a team that values safety, quality, and customer satisfaction.Key Responsibilities:• Smile and provide excellent customer service• Live our #1 Value of Safety• WOW...

  • Service Lane Manager

    4 weeks ago

    Wayzata, United States Lexus of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in...

  • Service Lane Manager

    3 weeks ago

    Wayzata, United States Lexus of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in...

  • Service Lane Manager

    4 weeks ago

    Wayzata, United States Lexus of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Lane Service Manager. Located at Lexus of Wayzata, come join and be part of an exciting team. We pay top dollar for Top talent. The Lane Service Manager is a critical role, working as a liaison to our customers and technicians by present vehicle repair recommendations. You will play an active role in...

  • Automotive Service Director

    3 weeks ago

    Wayzata, United States Chevrolet of Wayzata Full time

    The Ed Napleton Automotive Group is looking for our next Automotive Service Director.This is an exciting opportunity in a growing, fast-paced industry.Located at Napleton  Chevrolet of Wayzata, the Automotive Service Director is the leader of the Service Department within Napleton’s dealerships.This role drives the performance of the Service Area by...

  • On Call Banquet Bartender: Hotel Landing

    3 weeks ago

    Wayzata, United States Sage Hospitality Group, LLC Full time

    Responsible for set-up, mixing of drinks, service and clean-up of bar area while enduring quality service, guest satisfaction and the achievement/maintenance of company standards and profit maximization. Responsibilities Make and serve drinks to gues Bartender, Hotel, Banquet, Restaurant

  • Print Services Specialist

    4 weeks ago

    Wayzata, United States Wagner Group Full time

    JOIN THE WAGNER FAMILY Thank you for your interest in Wagner. We always have our eyes open for talented people who want to learn, grow and expand their capabilities with Wagner. From start to finish, you'll enjoy a fun and colorful career at Wagner. Wagner is small enough that you matter and large enough for you to make a difference. Wagner believes that...

  • Registered Client Service Associate

    3 weeks ago

    Wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...

  • Registered Client Service Associate

    3 weeks ago

    wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...

  • Registered Client Service Associate

    3 weeks ago

    wayzata, United States Vaco Full time

    Essential Duties and Responsibilities:Serves as first point of contact to service a high volume of daily interactions, including basic inquiries, providing quotes and scheduling of meetings, with prospective and existing clients on the phone, in-person, virtually and through mailings.Works both independently and within a dynamic team environment to provide...

  • Closing Crew Member

    6 months ago

    Wayzata, United States Culver's Full time

    Culver's is looking for new True Blue Crew Members to work our evening dinner hours and help close the restaurant! If you like a fast-paced environment and love Culver's food, you’ll be a natural at this position! Our closing crew members always bring the energy and thrive in our fun, fast-paced environment. Whether it’s pressing patties and managing the...

  • Restaurant Team Member

    4 months ago

    Wayzata, United States Noodles & Company Full time

    Overview: Noodles & Company is more than fast food were a fast casual restaurant with real ingredients (say goodbye to greasy food and hello to fresh ingredients). Were hiring immediately for restaurant Team Members to join us in the front of house as a server, cashier, or curbside specialist. At Noodles, our mission is to always nourish and inspire every...

  • Van Driver

    1 month ago

    Wayzata, United States United Parcel Service Full time

    SHIFT YOUR FUTUREApply promptly! A high volume of applicants is expected for the role as detailed below, do not wait to send your CV.Casual Package Deliver DriverSHIFT YOUR TEAMWho exactly are casual UPS Package Delivery Drivers?They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly,...

  • Non CDL Driver

    4 weeks ago

    WAYZATA, United States United Parcel Service Full time

    SHIFT YOUR FUTURE Casual Package Deliver Driver SHIFT YOUR TEAM Who exactly are casual UPS Package Delivery Drivers? They’re the ones who drive our familiar brown trucks, bringing packages great and small to our customers. They’re a friendly, physically active crew who enjoy fast-paced work, being outdoors, and being behind the wheel! SHIFT...