General Manager of Courtside Club

2 weeks ago

Miami, United States Levy Full time
Job DescriptionJob Description Levy Sector

Kaseya Center

Pay Grade: 14

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

The General Manager (GM) of the Courtside Club at Kaseya Center oversees all aspects of the Club's operations, ensuring a top-tier experience for members and general guests. The GM leads a team of Servers, Cocktail servers, VIP Hosts, bartenders, and service staff to maintain high service standards, manage revenue, and build strong relationships with the Miami Heat Courtside Club members and VIP clientele.

Key Responsibilities

Operational Management:

  • Oversee daily operations of the Courtside Club, ensuring all aspects run smoothly and efficiently.
  • Coordinate with department heads (e.g., bar, kitchen, security, entertainment, supply chain) to ensure a seamless guest experience.
  • Monitor venue cleanliness, equipment functionality, and ambiance to uphold brand standards.

Membership Management:

  • Manage the Club's exclusive membership program, including attracting, retaining, and engaging VIP members, in partnership with the Miami Heat Premium Managers and VP of STM.
  • Foster strong relationships with members, ensuring personalized service and satisfaction.
  • Implement strategies to increase membership sales and loyalty.

Team Leadership & Management:

  • Recruit, hire, train, and supervise a diverse team of managers and staff (bartenders, servers, security, etc.).
  • Lead, coach, and motivate staff to deliver outstanding service and maintain high morale.
  • Schedule staff and manage labor costs to align with business needs and budget.
  • Process By-weekly payroll wages and tips in collaboration with Levy HR Department.

Financial Management:

  • Manage club financials, including budgeting, cost control, and revenue growth.
  • Analyze sales reports, adjust strategies to meet revenue targets and control expenses.
  • Perform Monthly inventory following Supply Chain and Financial guidelines.

Marketing & Promotions:

  • Work closely with marketing teams to develop and implement promotional strategies, member events, and special parties.
  • Oversee social media presence and promotional campaigns to drive attendance and member engagement.
  • Coordinate events and special guest appearances to create buzz and attract high-end clientele.

Customer Service & Experience:

  • Ensure the highest levels of customer service for both members and general guests.
  • Address customer complaints or issues promptly and effectively.
  • Create memorable experiences for VIPs, members, and key clients through personalized service and attention to detail.

Compliance & Safety:

  • Ensure all operations comply with local and state regulations, including health, safety, and licensing requirements.
  • Manage security teams to ensure the safety of guests, members, and staff.
  • Oversee staff adherence to alcohol-serving policies and other legal standards.
Qualifications

Experience: Minimum of 5-7 years in a management role within the hospitality, nightclub, or luxury entertainment sector. Experience managing a membership program is preferred.

Education: Bachelor's degree in Business, Hospitality Management, or a related field is preferred.

Skills:

  • Strong leadership and team management capabilities.
  • Excellent communication and interpersonal skills, especially with VIP clientele.
  • Proficiency in financial management, including budgeting and revenue analysis.
  • Marketing and promotional experience, particularly in the nightlife or entertainment industries.
  • Problem-solving and crisis management abilities.

Personal Traits: Charismatic, detail-oriented, and results-driven. Must be able to work nights, weekends, and holidays.

Curious about Life at Levy? Check it out: Levy Culture

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.


Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.


We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off Plan
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Competitive salary and Bonus program.

  • Exclusive access to high-profile events and networking opportunities.

  • Opportunities for professional growth within a prestigious, members-only environment.

Levy maintains a drug-free workplace.

Req ID: 1359989

Levy Sector

[[Cust_clntAcName]]

SARAH MORAN

[[req_classification]]



  • General Manager of Courtside Club

    4 weeks ago

    Miami, United States Compass Group USA Full time

    Levy Sector Kaseya Center Pay Grade: 14 Different perspectives make us better. We're committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self. About Levy The disruptor in defining the sports and entertainment hospitality...

  • VIP Courtside Club Host/Hostess

    2 weeks ago

    Miami, United States Levy Full time

    Job DescriptionJob Description Levy Sector Position Title: [[VIP Courtside Club Host/Hostess - Kaseya Center]] Pay Range: $19.04 to $19.04 We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1364155.The advertised program is an AI recruiting assistant that helps you apply to jobs with...

  • Fisher Island Club Accommodations Manager

    7 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    Fishers Island Club is seeking an experienced hospitality professional to join our team as a Club Accommodations Manager. This role plays a key part in maintaining high standards of member and guest services, ensuring efficient operations, and promoting the exceptional luxury experience offered by our resort.Key ResponsibilitiesMaintain accurate records and...

  • Club Accommodations Supervisor

    3 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    About the RoleFisher Island Club is seeking a highly skilled Club Accommodations Manager to join our exceptional team. As a key member of our hospitality team, you will be responsible for maintaining the highest standards of member and guest services while ensuring seamless operations in our cottages.Key Responsibilities:Maintain accurate front office...

  • Club Med | Procurement Specialist | miami, fl

    4 weeks ago

    miami, United States Club Med Full time

    Who is Club Med?Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international...

  • Club Med | Procurement Specialist | miami, fl

    4 weeks ago

    miami, United States Club Med Full time

    Who is Club Med?Club Med, founded in 1950, is the pioneer of the all-inclusive concept, offering nearly 70 upscale sun and ski resorts in the most pristine locations all around the world, from North and South America to Europe and Asia. Club Med operates in more than 30 countries and continues to maintain its authentic Club Med spirit with an international...

  • Club Hospitality Operations Director

    4 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    About Fisher Island ClubFisher Island Club is a luxury resort and private club located on a beautiful island in Miami. We offer an unparalleled level of service and amenities, making us the perfect destination for those seeking a truly unique experience.Job SummaryWe are seeking a highly skilled and experienced professional to join our team as the Club...

  • Country Club HR Associate

    1 week ago

    Miami Beach, Florida, United States La Gorce Country Club Full time

    Job Title: Country Club HR AssociateAbout the Job:We are seeking a highly organized and detail-oriented Country Club HR Associate to support our human resources functions. The ideal candidate will have previous experience in an HR role or administrative position, with a strong understanding of HR functions and best practices.Responsibilities:Maintain...

  • General Manager

    9 hours ago

    Miami, United States Grand Fitness Full time

    Job DescriptionJob DescriptionDescription:Who Are We:Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.Who You Are:All of...

  • Club Atlantis Condominium Concierge

    4 days ago

    Miami, Florida, United States Club Atlantis Condo Assn Inc Full time

    About the RoleThe Club Atlantis Condominium Concierge will be responsible for ensuring the smooth day-to-day operation of the front desk, including responding to resident inquiries, managing access control, and maintaining a clean and organized workspace.This is an excellent opportunity for individuals looking to start their career in hospitality or property...

  • HR Assistant

    4 weeks ago

    Miami Beach, Florida, United States La Gorce Country Club Full time

    Country Club HR Assistant Job OverviewWe are seeking a highly organized and detail-oriented Human Resources Assistant to provide administrative support to our HR department at La Gorce Country Club.About the RoleThe HR Assistant will work closely with the HR Director and other department heads to ensure the smooth operation of HR functions. This part-time,...

  • Fisher Island Club | Head Baker

    1 week ago

    miami, United States Fisher Island Club Full time

    Are you a hospitality professional with experience in Culinary and have a love for hospitality and genuinely exceeding expectations? Would you like to further your hospitality career in an upscale resort environment with breathtaking views? If so, please read on! Fisher Island Club is looking to hire a full-time Head Baker.This position has a competitive...

  • Club Atlantis Receptionist

    7 days ago

    Miami, Florida, United States Club Atlantis Condo Assn Inc Full time

    Job DescriptionThe Customer Service Representative at Club Atlantis Condominium Association, Inc. will serve as the first point of contact for residents, providing information and resolving issues in a professional and courteous manner. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to work independently...

  • Fisher Island Club Hospitality Leader

    3 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    About the RoleWe are seeking a motivated and experienced professional to join our team as a Fisher Island Club Hospitality Leader. As a key member of our leadership team, you will be responsible for developing and implementing strategies to drive revenue growth, enhance the guest experience, and improve operational efficiency.The successful candidate will...

  • Fitness Club Operations Manager

    4 weeks ago

    North Miami Beach, Florida, United States Crunch Fitness - CR Holdings Full time

    Job OverviewAt Crunch Fitness - CR Holdings, we're seeking an experienced General Manager to lead our team at our Hallandale club. This is an excellent opportunity for a motivated individual to drive growth, develop talent, and contribute to the success of our dynamic fitness brand.Estimated Salary RangeThe estimated annual salary for this role is...

  • Fitness Club Ambassador

    4 weeks ago

    Miami, Florida, United States YouFit Full time

    About the RoleAs a Fitness Club Ambassador, you will play a crucial role in creating a positive member experience through exceptional customer service. You will be responsible for delivering outstanding service and creating a stellar first impression to all members and guests.Job Responsibilities- Deliver exceptional customer service and create a memorable...

  • Club Experience Specialist

    6 days ago

    Miami, Florida, United States The Dirty Rabbit Group Full time

    Club Experience SpecialistWe are seeking a highly skilled Club Experience Specialist to join our team at The Dirty Rabbit Group. In this role, you will be responsible for creating memorable experiences for our guests by delivering exceptional customer service and managing various aspects of club operations.Key Responsibilities:Order Taking and Delivery: Take...

  • Fisher Island Accommodations Manager

    4 days ago

    Miami Beach, Florida, United States Fisher Island Club Full time

    About Fisher Island ClubFisher Island Club is a premier private club and resort located on a picturesque island in Miami. Our luxurious amenities and exceptional service set us apart from other clubs and resorts. As the Club Accommodations Manager, you will play a key role in ensuring that our guests have an unforgettable experience.Job SummaryWe are seeking...

  • Welcome & Services Coordinator

    7 months ago

    Miami, United States Club Med Full time

    Welcome & Services Coordinator Job location In one of our resorts in Mexico, Caribbean or Canada Ability in the language Fluent in English, any other language a plus (, Spanish) Experience level Experience preferred Contract type 6 Months Contract Company information Club Med is above all an extraordinary...

  • Assistant General

    2 days ago

    Miami, United States YouFit Full time

    Job DetailsJob Location 7753 Miami 152nd St - Miami, FL Position Type Full Time DescriptionYour purpose Join our dynamic team as an Assistant General Manager, where you'll play a pivotal role in ensuring our gym operates smoothly and efficiently. You'll oversee various aspects of our facility, contribute to member satisfaction, and support our team. If...