Returns/Chargeback Reconciliation Specialist
2 weeks ago
We are in search of a Returns/Chargeback Reconciliation Specialist to join our client's team in the Middlesex, NJ area. In this role, you will be tasked with managing client return requests, overseeing the compliance of marketplace return agreements, and ensuring accurate processing of returns. Additionally, you will handle disputes concerning unauthorized return deductions and work towards their resolution.
Responsibilities:
• Manage return requests from various marketplaces and prepare RMAs based on the actual returned goods for the warehouse
• Ensure adherence to marketplace return agreements and oversee the accurate processing of returns
• Reconcile marketplace return deductions in line with signed return agreements and actual returns
• Handle online, email, and verbal disputes related to unauthorized return deductions with marketplaces
• Work proactively to ensure proper resolution of disputes
• Monitor customer accounts regularly and take appropriate action when necessary
• Maintain accurate and up-to-date customer credit records
• Process customer credit applications with accuracy and efficiency
• Use your skills in 'Processing Returns' and 'Chargebacks' to improve efficiency and productivity in the role.
• Proven experience in a similar role.
• Demonstrable skills in processing returns and chargebacks.
• Excellent analytical and problem-solving abilities.
• Strong numerical skills and attention to detail.
• Ability to work independently with minimal supervision.
• Proficiency in using relevant computer applications and software.
• Exceptional communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Strong organizational skills and ability to work in a fast-paced environment.
• Willingness to stay updated with industry trends and developments.
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Chargeback and Payment Disputes Specialist
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Tessitura Systems Reconciliation Specialist
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Accounts Payable Specialist
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Accounts Payable Specialist
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south brunswick, United States Creative Financial Staffing Full timeCollections SpecialistCFS is currently working with a large women's apparel firm in Dayton, New Jersey area. They are seeking an Accounts Receivable/Collections Analyst to join their team and add immediate value to the firm working with their high-end customers. About the Firm: They're one of the most established global distributors of high-end fashion...
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