Customer Service Representative

22 hours ago


Los Angeles, United States Robert Half Full time
Job DescriptionJob DescriptionDescription: The Business Services department is seeking a contract assistant to support various operational needs. This role has been tailored to focus on key tasks that ensure smooth day-to-day operations. The ideal candidate will be reliable, adaptable, and capable of managing both physical and administrative responsibilities.
Responsibilities: Answer and direct calls in the Business Office, providing courteous and detail oriented assistance. Organize and maintain filing systems, ensuring accurate record-keeping. Pull, restock, and maintain inventory on shelves in the Vistas retail store. Assist with shipping and receiving tasks, ensuring timely and accurate handling of goods. Perform light physical tasks, including lifting up to 40 lbs as needed. Collaborate with team members to support daily operations. Communicate effectively in both English and Spanish to support a bilingual environment.• Strong communication and organizational skills. • Physical capability to lift up to 40 lbs. • Proficiency in English and Spanish (bilingual required). • Prior experience in retail, shipping/receiving, or office support is a plus. • Proficient in general customer service practices, with a strong focus on delivering high-quality customer experiences. • Ability to perform data entry tasks with accuracy and attention to detail. • Experience in managing email correspondence, responding to customer inquiries in a timely and detail-oriented manner. • Skilled in handling both inbound and outbound calls, with the ability to multitask and manage high call volumes. • Proficient in Microsoft Excel, with the ability to create, edit, and manage spreadsheets effectively. • Proficient in Microsoft Word, with the ability to create, edit, and format documents as required. • Experience in order entry, ensuring customer orders are accurately captured and processed. • Ability to schedule appointments, managing a busy calendar and ensuring appointments are timely and organized.

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