Customer Service Representative
4 weeks ago
We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary.
Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills.
Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Office address: 453 S Spring St., Los Angeles, CA 90013
Employment is contingent on obtaining CA DOJ Finger Rolling Certification
Responsibilities
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Aid with mail room operations such as packaging, shipping and receiving mail
- Assist with walk in fingerprinting servicing clients
- and other duties as assigned.
Requirements and Skills
- Proven work experience as a customer service rep or sales support associate
- Proficiency with MS Office Suite, particularly MS Excel
- In-depth understanding of sales principles and customer service practices
- Excellent communication skills
- Analytical and multitasking skills
- Teamwork and motivational skills
Job Type: Full-time
Pay: $17.50 - $19.00 per hour
Expected hours: 40 per week
Schedule: Monday - Friday; 9:00am-5:30pm; In Person
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States AAA Electric Motors Sales and Service Full timeJob DescriptionAs a Customer Service Representative at AAA Electric Motors Sales and Service, you will be responsible for providing exceptional customer service to our clients. Your duties will include greeting and welcoming customers, communicating with them to understand their purchasing needs, and answering incoming sales phone calls.You will also be...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Helios Commercial Service Partners Full timeJob Summary:L.A. Hydro Jet and Rooter Services, a Helios Commercial Service Partners company, is seeking a dynamic individual to join our team as a Call Center Customer Service Representative. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients, answering phone calls and emails, and...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for:Greeting customers and providing them with a positive, engaging experienceTaking customer orders using our Point of Sales SystemCleaning, preparing, and...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for:Main Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders using our technology and Point of Sales...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized work environment.Responsibilities:Greet...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Superior Grocers Full timeCustomer Service RepresentativeAt Superior Grocers, we are seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers. This includes performing cashier duties, assisting with parking lot operations, and supporting store operations as...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeDomino's Pizza Customer Service Representative Job DescriptionWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering phone calls, and responding to customer inquiries in a timely and...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Lazy Acres Full timeJob Title: Customer Service RepresentativeAt Lazy Acres Natural Market, we're seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, answering questions, and resolving issues in a professional and courteous manner.Key...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Virtual Full timeCustomer Service RepresentativeVaco is working with a client in the Consumer Goods industry who is seeking a Customer Service Representative to join their fast-growing team. As a Customer Service Representative, your key responsibilities will include assisting customers with order status, returns, and payment information, as well as inquiries about products....
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States C and R Restaurant Group Full timeCustomer Service RepresentativeWe are seeking a friendly and helpful Customer Service Representative to join our team at C and R Restaurant Group. As a Customer Service Representative, you will be the first face that customers see when they walk through the door or first voice they hear when they place a drive-thru order. Your role will be to set the tone...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Republic Services Full timeCustomer Service RepresentativeAt Republic Services, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer experience team, you'll be responsible for:Responding to routine residential and commercial customer calls, inquiries, requests, and complaints in a timely and professional manner.Addressing issues...
-
Customer Service Representative
3 weeks ago
Los Angeles, California, United States Woongjin, INC. Full timeCustomer Service Representative Job Description:We are seeking a skilled Customer Service Representative to join our team at Woongjin, INC. As a Customer Service Representative, you will be responsible for maintaining regular communication and collaboration with our 3PL call center, ensuring alignment and addressing any issues that may arise.Key...
-
Customer Service Representative
1 month ago
Los Angeles, California, United States Domino's Pizza LLC Full timeDomino's Pizza LLC - Customer Service RepresentativeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key Responsibilities:Greet customers and provide a welcoming atmosphereTake customer orders and work with our Point of Sale...
-
Customer Service Representative
7 days ago
Los Angeles, United States Pirate Staffing Corp Full timeRecruiting employees Processing payroll Telemarketing, bricking, and sales Filling orders Answering phone calls and emails in a professional manner. Working well in a team environment. Willing to learn. Customer Service Representative, Customer Service, Representative, Retail, Staffing
-
Customer Service Representative
2 days ago
Los Angeles, United States ABM Industries Full timeABM Industries - JobID: 103425 [Customer Service Representative] As a Customer Service Representative at ABM Industries, you'll: Be responsible for assisting airline passengers at the airport requiring assistance other than transportation; Demonstrate excellent communication and problem solving skills...Hiring Immediately >>
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Kreation Juicery Inc Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Kreation Juicery Inc. As a Customer Service Representative, you will be responsible for delivering exceptional customer service, ensuring a positive and memorable experience for our guests.Key...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeCustomer Service RepresentativeAt Domino's Pizza LLC, we're looking for a skilled Customer Service Representative to join our team. As a key member of our front-of-house staff, you'll be responsible for:Greeting customers and providing them with a positive, engaging experience.Taking customer orders using our Point of Sales System.Cleaning, preparing, and...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's, you will be responsible for providing exceptional customer service and creating a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer orders...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeDomino's Pizza Team Member Job SummaryAs a Customer Service Representative at Domino's Pizza, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests. Your key responsibilities will include:Key Responsibilities:Greet customers and provide them with a positive, engaging experience.Take customer...
-
Customer Service Representative
4 weeks ago
Los Angeles, California, United States Domino's Pizza LLC Full timeAbout the JobWe are seeking a qualified Customer Service Representative to join our team at Domino's Pizza LLC. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, answering phone calls, and processing orders in a fast-paced environment.Key ResponsibilitiesProvide excellent customer...
