Customer Service Representative

3 weeks ago


Glendale, United States Robert Half Full time
Job DescriptionJob Description

We are offering a short-term contract employment opportunity for a Customer Service Representative in Glendale, Arizona. This role is based in a veterinary setting and involves surveying of pet owners.


Responsibilities:

• Engage in comprehensive discussions with customers about their experiences with our services

• Execute customer interviews after pet clinic appointments

• Enter and update customer data in an accurate and timely manner

• Utilize iPad technology for order entries and other necessary tasks

• Ensure all customer inquiries are handled promptly and professionally

• Monitor and manage customer accounts as needed.

• Proven experience in a customer service role.
• Proficiency in data entry tasks.
• Familiarity with order entry procedures and systems.
• Ability to use iPad for various operational tasks.
• Excellent interpersonal and communication skills.
• Strong problem-solving capabilities.
• Ability to handle stressful situations with patience and professionalism.
• High level of accuracy and attention to detail.
• Ability to multitask and prioritize work in a fast-paced environment.
• Willingness to learn new technologies and systems relevant to the role.

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