Customer Service Representative
3 days ago
As a Call Center Representative for Apex Windows and Bath, you will be a key member of our team, contributing to the growth and success of our company. With over 25 years of experience in the acrylic bath remodeling industry, we offer a unique opportunity to work with a leading brand.
Key Responsibilities
- Deliver scripted pitches to homeowners, adjusting as needed to meet individual needs.
- Handle homeowner questions and objections, providing excellent customer service skills.
- Collect homeowner information, including names, addresses, and phone numbers.
- Set up appointments for free consultations, managing leads and updating reports.
- Quality control phone calls, ensuring a positive experience for all homeowners.
- Answer phone calls from potential homeowners responding to advertisements.
- Follow up with homeowners after initial interactions.
- Update lead information and maintain accurate reports.
What We're Looking For
- Knowledge of sales and marketing principles, with relevant work experience in telemarketing, sales, marketing, or promotions.
- Proficiency in computer applications, with product knowledge provided through training.
About Us
Apex Windows and Bath is a leading brand in the acrylic bath remodeling industry, known for our custom bath remodeling solutions that enrich the lives of those we touch. We offer attractive, durable, and maintenance-free bathrooms that make a positive impact on homeowners. Join our winning team and be a part of our growth and success.
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