Collections Specialist

2 weeks ago

Swedesboro, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Collections Specialist to join our team in Swedesboro, New Jersey. This role involves maintaining accurate customer records, processing customer applications, and handling customer inquiries. As a Collections Specialist, you will also be tasked with monitoring customer accounts and taking appropriate action when necessary. This role offers a long term contract employment opportunity.

Responsibilities:

• Handle business to business collections efficiently.
• Apply your experience with Accounting Software Systems and CRM to manage customer accounts.
• Utilize Accurint and ADP - Financial Services to process customer credit applications.
• Maintain accurate customer credit records.
• Use Epic Software and Accounts Receivable (AR) skills to resolve customer inquiries.
• Manage and respond to inbound calls from customers.
• Perform billing functions and claim administration as necessary.
• Follow established collection processes to ensure the smooth operation of business activities.
• Monitor customer accounts and take appropriate action when necessary.
• Use your experience with various collection processes to ensure the smooth operation of business activities.• Must have at least 2 years of experience as a Collections Specialist or in a similar role
• Proficiency in Accounting Software Systems is required
• Experience with Accurint is a necessity
• Familiarity with ADP - Financial Services is essential
• Must have experience in using CRM
• Proficiency in using Epic Software is required
• Knowledge of Accounts Receivable (AR) processes is crucial
• Ability to handle Answering Inbound Calls effectively
• Experience in Billing Functions is needed
• Expertise in Claim Administration is necessary
• Must have a solid understanding of Collection Processes
• Excellent communication and negotiation skills are required
• Must be detail-oriented and have strong problem-solving skills
• Ability to work independently and manage time effectively
• Must have a high degree of ethical standards and integrity
• Excellent customer service skills are required
• Must be able to handle sensitive and confidential information professionally.

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