Part Time Customer Service Representative
1 week ago
Responsibilities:
• Accurately process and record customer credit applications
• Handle customer inquiries and provide appropriate solutions
• Monitor customer accounts and take necessary actions when needed
• Manage the fulfillment of the pilot adopted animal program, including the creation of personalized certificates and cards
• Answer up to 30 inbound calls a day, providing information on memberships and triaging the calls as required
• Assist with processing gift memberships, ensuring they are correctly entered into the system, printed, and dispatched
• Maintain accurate records of all customer interactions and transactions, recording details of inquiries, comments, and actions taken.• Applicant must be available for part-time work.
• Role requires no previous job experience.
• The candidate should have the ability to handle inbound calls effectively.
• Strong customer service skills are a must.
• Proficiency in data entry is required.
• The applicant must have excellent communication skills.
• The candidate should be able to multitask and manage time effectively.
• Basic computer skills are necessary for this role.
• The ability to handle customer complaints and provide appropriate solutions is required.
• The candidate should possess problem-solving skills.
• The applicant must have a high school diploma or equivalent.
• The candidate should be comfortable working in a fast-paced environment.
• The ability to work well in a team is a necessity for this role.
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