Front of House Manager

2 weeks ago

Overland Park, United States Pinstripes Full time
Job DescriptionJob Description
Description:

How would you like to have a 4 Day Work Week?


Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar areas. We also host and execute numerous events a week from corporate small happy hours, to social gatherings, to 3 coursed seated dinners.


Your first exposure is an intensive training program in one of our venues. Our Managers come from all backgrounds and industries, you are not expected to be an expert on day one, and will be given many opportunities within our training program to show your strengths. Every manager is required to run a workgroup, server, bar, host, busser, etc. We work as a team to ensure our venues are run at the highest level. Our managers embody this idea and drive it with the staff on a daily basis.


Managers will be exposed to every workgroup (service, host, and bar), manage different zones of the venue, run private events, and you will see daily, weekly, and quarterly financials so it clear how to move the venue forward financially. From professional development classes, to mentoring and guidance from your colleagues, we create well-rounded restaurateurs who are also savvy businesspeople.


We are hiring and building up our teams at our current 17+ locations so we are in a position to springboard and offer relocation to key team members to help lead these new venues. Our management team search is focused on individuals who are dedicated to consistently driving high standards and achieving service excellence. Those who enjoy a small-company-feel, are adept at building relationships, and have a single-minded focus on delivering quality should apply.

Requirements:

A Pinstripes Manager executes systems, interacts with guests, and holds staff accountable to company standards. He/she is responsible for day to day operations. Managers have an opportunity to quickly advance their careers forward within a growing company It is required for the Manager to:


Standards

  • Knows the specs and standards in the Training Manual
  • Actively seeks opportunities to uphold company standards for food, beverage, service, and aesthetics

Shift Execution

  • Ability to run and execute shifts
  • Ability to open & close the venue with the correct aesthetics
  • Maintain company standards for aesthetics throughout the shift
  • Staffing Levels
  • Shows ownership of assigned area
  • Attention to detail
  • Ensures good shift flow
  • Actively controls labor to hit budgets

Coaching & Teaching

  • Hold Inspirational and knowledgeable Pre-shifts
  • Engaging with the staff
  • Communicates the information to the staff
  • Coach service in all workgroups: See It, Say It
  • Ability to hold disciplinary or hard conversations with staff and hold people accountable
  • Communicates staff issues well with other Managers

Workgroup

  • Workgroup systems are followed in adherence to the Training Manual
  • Schedules are fair, done on time, and communicated properly
  • Executes corporate training program
  • Understands hiring standards and participates in the hiring process
  • Works well with the staff and is respected
  • Holds timely inventories
  • Stays in tune with the numbers
  • ‘Cost of Sales' – keeps costs in line with expectations

Staff Relations

  • Professionalism
  • Communication
  • Strategy
  • Is approachable and is the ‘Go To' Manager on the floor

Guest Relations

  • Table touches with guests
  • Actively seeks to engage and connect with the guest
  • Ability to handle guest situations and to solve the guest completely
  • Actively seeks community involvement


PIdfd1ad0122e7-25405-34400583

  • Front of House Team Member

    2 months ago

    Overland Park, United States Stonegate Group Full time

    Front of House Team Member - United Kingdom Location- Minories Front of House Team Member We want our Front of House Team Members to be great team players at Minories! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to...

  • Front of House Team Member

    2 months ago

    Overland Park, United States Crafted Social Full time

    Front of House Team Member - United Kingdom   Location- Minories  Front of House Team MemberWe want our Front of House Team Members to be great team players at Minories! You don’t need any experience to join as a Front of House Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to...

  • Front of House Team Member

    1 month ago

    Overland Park, Kansas, United States Chick-fil-A Full time

    Join Our TeamAt Chick-fil-A, we're looking for talented individuals to join our team as Front of House Team Members. As a member of our team, you'll be responsible for providing exceptional customer service, working efficiently in a fast-paced environment, and maintaining a clean and safe workspace.Key Responsibilities:Welcome and greet guests in a friendly...

  • Front Desk Manager

    4 weeks ago

    Overland Park, Kansas, United States Embassy Suites by Hilton Kansas City Overland Park Full time

    Job Title: Front Desk ManagerJob Summary:We are seeking a highly skilled Front Desk Manager to join our team at Embassy Suites by Hilton Kansas City Overland Park. As a Front Desk Manager, you will be responsible for providing exceptional guest service, managing the front desk budget, and overseeing all operations at the front desk.Responsibilities: Gather...

  • Front of House Manager

    3 weeks ago

    Overland Park, United States Pinstripes Full time

    Job DescriptionJob DescriptionDescription:How would you like to have a 4 Day Work Week?Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar...

  • Front of House Manager

    2 weeks ago

    Overland Park, United States Pinstripes Full time

    Job DescriptionJob DescriptionDescription:How would you like to have a 4 Day Work Week?Pinstripes is known for attracting exceptional people who are passionate about service. Our Venues are dynamic in layout and design, no one Pinstripes is the same as the other. We generally entertain hundreds of guests a week through our Bistro, Bowling, Bocce, or Bar...

  • Front of House Team Leader

    2 months ago

    Overland Park, United States Stonegate - Bars & Venues Full time

    Front of House Team Leader - United Kingdom Location- Forge We are looking for experienced Team Leaders who know how to be great team players and have a real passion to create an amazing guest experience. Can you… Support, coach and mentor your team Support the management team and work together to create and deliver your vision Ensure...

  • Front End Developer

    1 month ago

    Overland Park, Kansas, United States GCommerce Full time

    Job Title: Jr. Front End DeveloperGCommerce is seeking a highly skilled Jr. Front End Developer to join our development team. The ideal candidate will have a passion for building clean, functional front end interfaces and a drive to learn and stay up-to-date with the latest front end development techniques.Responsibilities:Collaborate with our design and...

  • Front of House Team Member

    4 weeks ago

    Winter Park, Florida, United States Swine & Sons Winter Park Full time

    Job OverviewSwine & Sons Winter Park is seeking a skilled Front of House Team Member to join our team. As a key member of our front-of-house staff, you will be responsible for providing exceptional customer service, managing cash transactions, and maintaining a clean and welcoming dining area.Key Responsibilities:Proactively greet and interact with...

  • Front of House Team Member

    4 weeks ago

    Highland Park, Illinois, United States Cubby's LLC Full time

    Job DescriptionAt Cubby's LLC, we're seeking a motivated and friendly Front of House Crew Member to join our team. As a key member of our Front of House team, you'll be responsible for providing exceptional customer service, taking orders, and maintaining a clean and welcoming environment.Key Responsibilities:Provide outstanding customer service and ensure a...

  • Front of House Team Member

    4 weeks ago

    Highland Park, Illinois, United States Cubby's LLC Full time

    Job OverviewWe are seeking a highly motivated and enthusiastic Front of House Crew Member to join our team at Cubby's LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key...

  • Front of House Supervisor Lead

    4 weeks ago

    Canoga Park, California, United States Eurest Full time

    Job SummaryAs a Front of House Supervisor Lead at Eurest, you will be responsible for monitoring the food service operation to ensure production of top-quality products and service.Key Responsibilities:Perform inventory management to maintain high valuation and minimal waste.Ensure that staff is on task, quality assurance standards are being met, and the...

  • Assistant Manager Rooms Operations

    2 months ago

    Overland Park, United States Marriott Full time

    Job Number 24166729 Job Category Rooms & Guest Services Operations Location Sheraton Overland Park Hotel at the Convention Center, 6100 College Boulevard, Overland Park, Kansas, United States Schedule Full-Time Located Remotely? N Relocation? N Position Type Management JOB SUMMARY Entry level management position that focuses on supporting the day-to-day...

  • Restaurant Operations Manager

    4 weeks ago

    Overland Park, Kansas, United States TACO NACO KC Full time

    Job SummaryWe are seeking a highly organized and disciplined Assistant General Manager to oversee our front-of-house and back-of-house teams. The ideal candidate will have leadership skills, experience in hospitality management, and strong decision-making capabilities.Key Responsibilities• Lead and oversee day-to-day operations, assigning and ensuring...

  • Senior Rooms Operations Manager

    6 months ago

    Overland Park, United States Marriott International Full time

    JOB SUMMARY Manages the execution of all operations in the rooms area departments (.,Front Office, Engineering/Maintenance,Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while...

  • Front Desk/Dental Assistant

    5 months ago

    Overland Park, United States Affordable Dentures & Implants Full time

    Overview: Come join our team as a Front Desk/Dental Assistant! This position is more than just a job, it is an opportunity to do what YOU love and get paid to do it! You will enjoy a fulfilling career like no other and will play a vital role in changing the lives of our patients. Together with our experienced dentists and lab professionals, you can be part...

  • Front Desk Agent

    6 months ago

    Overland Park, United States Extended Stay 87th St. Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Restaurant Operations Manager

    4 weeks ago

    Overland Park, Kansas, United States TACO NACO KC Full time

    We are seeking a highly organized and disciplined Restaurant Operations Manager to oversee our FOH and BOH teams.The ideal candidate will lead and manage day-to-day operations, assign and assure completion of weekly team performance goals, ensure customers' needs are being met, and assist back-of-house and front-of-house teams as needed.Key...

  • Conference and Banqueting Manager

    6 days ago

    Overland Park, United States Cliveden House Full time

    Conference and Banqueting Manager - Accommodation Available - Maidenhead, BerkshireCliveden HouseCliveden is unique. One of the world's finest luxury 5* hotels, our grand stately home is set in the heart of the Berkshire countryside, surrounded by 376 acres of magnificent formal gardens and parkland and with wonderful panoramic views over the River...

  • Front of House Team Member

    1 month ago

    Clifton Park, New York, United States Cooper Connect Full time

    Job OverviewAt Cooper Connect, we're seeking a talented Front of House Team Member to join our dynamic team. As a key member of our restaurant staff, you'll be responsible for delivering exceptional customer service and creating a welcoming atmosphere for our guests.Key ResponsibilitiesProvide top-notch customer service and ensure a positive experience for...