Store Manager

4 days ago

Suffolk, United States ARC3 GASES Inc Full time
Job DescriptionJob Description

JOB SUMMARY

The Store Manager’s primary purpose is to coordinate and direct the day-to-day store operations. He or she is responsible for managing the Inside Sales function, ensuring walk-in and call-in customer satisfaction, scheduling and coordinating daily routes, and ensuring that various branch administrative functions are performed.

RESPONSIBILITIES

  • Assist walk-in customers and aggressively solicit store sales.
  • Assess and respond to walk-in and call-in customer needs.
  • Provide customer service that adds value beyond simply selling products, such as technical expertise, prompt response to needs, ease of doing business, etc.
  • Resolve customer needs, questions, and problems (i.e., product orders, potential sales, service issues, accounts receivable and credit issues, technical support needs, billing problems, cylinder discrepancies, welder repair needs, etc.)
  • Prepare delivery tickets correctly for store sales.
  • Prepare sales quotes within branch guidelines.
  • Always attempt to maximize gross profit when pricing.
  • Prepare and assemble equipment and other products for customers.
  • Manage daily store operations
  • Manage inside sales personnel relative to daily operations.
  • Coordinate welder repair activities for branch.
  • Ensure all new employees are properly trained and are properly introduced to their new work area.
  • Open and close store daily.
  • Receive and distribute call-in orders and phone messages to the appropriate branch personnel.
  • Ensure company vehicles are appropriately maintained.
  • Manage, schedule, and coordinate daily route operations.
  • Ensure that administrative route duties are performed (i.e., driver time sheets, daily pre and post trip vehicle inspections, truck manifests, etc.).
  • Ensure that there are substitutes for absent route sales representatives.
  • Ensure that route trucks are properly counted in and out.
  • Ensure that hard good orders and truck restocking items are pulled and ready for the driver to load each day.
  • Place and follow up on gas and hard good orders.
  • Place and follow up on emergency orders.
  • Receive, verify, label, and distribute inventory received from warehouse.
  • Transfer and receive inventory to and from branches.
  • Ensure that the daily report is completed (i.e., invoices must be verified, logged, and separated; customer contracts and new account cards must be created; deposit must be prepared; truck manifest and vehicle inspection forms must be filed; etc.).
  • Ensure that the mail is retrieved, and the bank deposit is performed daily.
  • Ensure that cash drawer/petty cash is balanced daily.
  • Ensure that the cylinder inventory is performed and forwarded to the corporate office.
  • Ensure that the customer delivery tickets, and invoice files are set-up and maintained.
  • Ensure that incoming mail is sorted and distributed.
  • Ensure that DOT files and vehicle records are maintained and up to date.
  • Ensure that the truck manifests and vehicle inspection files are maintained and purged periodically.
  • Ensure that medical files are maintained and updated.
  • Ensure that an adequate office supply inventory is maintained.
  • Ensure that the forklift is inspected before each use.
  • Ensure that all credits, re-bills, and cylinder adjustments to customer accounts are approved by the branch manager and performed by appropriate branch personnel.
  • Ensure that the outstanding delivery ticket report is submitted to the corporate office monthly.
  • Ensure that outgoing mail is prepared and shipped daily.
  • Ensure that rental equipment records are maintained, and rental sales are billed in accordance with policies.
  • Ensure that apparatus repair items are recorded, shipped, received, delivered, and billed.
  • Ensure that UPS packages are prepared for shipment daily and UPS receipts are submitted to the corporate office weekly.
  • Ensure that inside, outside, and route salesmen collect accounts receivable as directed.
  • Ensure that the vendor catalogs are updated and maintained.
  • Ensure that price books, contract books, and customer lists are always up to date.
  • Ensure that fire extinguishers are checked monthly by Arc3 and inspected yearly by an appropriate outside agency.
  • Ensure that safety forms, postings, and equipment are maintained.
  • Ensure that employee uniforms are counted in and out when exchanged.
  • Ensure that the store’s showroom, warehouse, and surrounding grounds are kept clean and neat and properly maintained.
  • Ensure that products are displayed in a manner that is appealing to customers and meets their needs.
  • Ensure that the restrooms are always clean.
  • Attend training as required.
  • Present a professional image in appearance.
  • Maximize product knowledge and be aware of industry trends.
  • Support fellow members of the branch team and perform other related duties as required.
  • Coach and mentor branch team employees.

REQUIRED KNOWLEDGE, SKILLS AND EXPERIENCE

  • High school diploma or equivalent required.
  • Past jobs interacting with customers is required.
  • Four years of experience in the welding/gas industry is preferred.
  • Two years of experience in an inside sales role or equivalent preferred.
  • Welding/gas background or knowledge is required.
  • CDL class B license is preferred. (Not necessary upon hire)
  • Strong interpersonal skills are required.

WORKING CONDITIONS & PHYSICAL REQUIREMENTS

  • Handling of heavy materials (cylinders, boxes, etc.) is required.
  • Using office equipment, computers, etc., is required.
  • Operating forklift is required.
  • Operating 2-ton truck with lift gate occasionally is required.

Equal Opportunity Employer. Disabled/Protected Veterans.



PId78315634f32-25405-36191095

  • Store Operations Coordinator

    2 days ago

    Suffolk, Virginia, United States ARC3 GASES Inc Full time

    Job SummaryThe Store Operations Coordinator plays a vital role in ensuring the seamless day-to-day operations of our store. This position requires strong leadership and communication skills to manage and direct various store functions.Main ResponsibilitiesCustomer Satisfaction: Ensure walk-in and call-in customer satisfaction by assisting customers,...

  • Retail Store Associate

    6 months ago

    Suffolk, United States Batteries Plus Bulbs Full time

    Urgent Need! Hiring Now! GEN Aspire, LLC dba Batteries Plus Bulbs is hiring full-time Sales Associates-Store Associates for our Suffolk location. Come join our customer-oriented, frequently fast-paced work environment with opportunities to build skills, gain knowledge, and receive benefits and pay growth! Enjoy a flexible schedule and paid training!...

  • PT Center Store Associate

    1 week ago

    Suffolk, United States Food Lion Full time

    Category/Area of Expertise: Retail OperationsJob Requisition: 337540_external_USA-VA-Suffolk Address: USA-VA-Suffolk-2815 Godwin Drive Store Code: Store 00958 Grocery (7217410) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • PT Center Store Associate

    3 months ago

    Suffolk, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 337540_external_USA-VA-Suffolk Address: USA-VA-Suffolk-2815 Godwin Drive Store Code: Store 00958 Grocery (7217410) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • FT Center Store Associate

    3 months ago

    Suffolk, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 13292_external_USA-VA-Suffolk Address: USA-VA-Suffolk-3215 Bridge Road Store Code: Store 01173 Grocery (7219289) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...

  • Customer Service Rep New store location

    3 months ago

    Suffolk, United States Domino's Pizza LLC Full time

    4388 at 3235 Bridge Rd, Suffolk VA *Applicants must have flexibility in travel to other locations for training interim of store opening date. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want),...

  • Multi Unit General Manager

    6 months ago

    Suffolk, United States Victra Full time

    Multi Unit General Manager  Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Multi-Unit General Manager for Victra, you...

  • Operational Training Manager

    7 days ago

    Suffolk, Virginia, United States Walmart, Inc. Full time

    Job SummaryWe are seeking a highly motivated Operational Training Manager to join our team. In this role, you will lead and develop teams effectively by teaching, training, and actively listening to associates.Key Responsibilities:Tour stores and provide feedback (Tour-to-Teach) to ensure effective team performance.Communicate and collaborate with all levels...

  • Sales and Business Development Representative

    7 days ago

    Suffolk, Virginia, United States Anderson Merchandisers Full time

    About the RoleAs a Territory Retail Lead Trainee at Anderson Merchandisers, you will be responsible for driving sales and meeting retailer and client expectations. You will also be responsible for project completion, stocking, and maintaining the areas you are accountable for, as well as store communication.This role requires effectively selling and...

  • Executive Retail Leader

    7 days ago

    Suffolk, Virginia, United States Domino's Pizza LLC Full time

    **Overview of Role:**We are seeking an Executive Retail Leader to lead our stores and drive business results.**Job Summary:**The successful candidate will be responsible for ensuring that all stores meet or exceed minimum standards in terms of sales, customer satisfaction, and operational efficiency. This includes managing labor costs, inventory levels, and...

  • Creative Retail Sales Associate

    7 days ago

    Suffolk, Virginia, United States Michaels Stores Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Creative Retail Sales Associate to join our team at Michaels Stores. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a visually appealing store environment.Key Responsibilities:Customer Service:...

  • Full Time Nabisco Merchandiser/Order Writer

    1 week ago

    Suffolk, United States Mondelez International Full time

    Job DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalFull Time Nabisco Merchandiser/Order WriterJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....

  • Full Time Nabisco Merchandiser/Order Writer

    1 month ago

    Suffolk, United States Mondelez International Full time

    Job DescriptionJoin our Mission to Lead the Future of Snacking AT Mondelz InternationalFull Time Nabisco Merchandiser/Order WriterJoin our team of Full Time Nabisco Merchandiser/Order Writers and fulfill the merchandising needs of our customers through communication & relationship building, stocking store shelves, and maintaining or changing out displays....

  • Restaurant Shift Manager

    3 months ago

    Suffolk, United States MOD Pizza Full time

    MOD Restaurants make pizza to serve people, to contribute to a world that works for and includes everyone. We believe companies can and should be a force for good in the lives of the people they employ and the communities they serve. Because at MOD we don't just make pizzas. We make pizzas that make the world a better place - a world where doing the right...

  • Retail Backroom Supervisor

    3 weeks ago

    Suffolk, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Retail Cleaning Associate

    4 weeks ago

    Suffolk, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Seasonal Beauty Advisor

    1 month ago

    Suffolk, United States Ulta Beauty Full time

    Ulta Beauty - 1011 University Blvd Unit 130 [Sales Associate / Team Member] As a Beauty Advisor at Ulta Beauty, you'll: Make eye contact, smile, and promptly acknowledge and greet each guest entering the store; Determine each guest need and answer questions concerning products and services; Partner with management to ensure the guest needs are met; Recommend...

  • Dishwasher

    1 month ago

    Suffolk, United States Decoys Seafood Ops LLC Full time

    Wash and clean tableware, pots, pans, and cooking equipment. Maintain a clean and organized work area. Receive stock. Keep grounds clean of debris. Empty all dock trash. Requirements Primary Wash dishes, glassware, flatware, pots, or pans, using a dishwasher or by hand Keep dishwasher clean and immediately report any functional or mechanical problems to...

  • Dishwasher

    3 months ago

    Suffolk, United States Decoys Seafood Ops LLC Full time

    Wash and clean tableware, pots, pans, and cooking equipment. Maintain a clean and organized work area. Receive stock. Keep grounds clean of debris. Empty all dock trash. Requirements Primary Wash dishes, glassware, flatware, pots, or pans, using a dishwasher or by hand Keep dishwasher clean and immediately report any functional or mechanical problems to...

  • FT Customer Service Leader

    7 days ago

    Suffolk, United States Food Lion Full time

    Category/Area of Expertise: Retail Operations Job Requisition: 241248_external_USA-VA-Suffolk Address: USA-VA-Suffolk-3215 Bridge Road Store Code: Store 01173 Front End (7219306) Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million...