Receptionist

4 days ago


Grand Rapids, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Receptionist in GRAND RAPIDS, Michigan. The role involves various responsibilities centered around front office management in our organization.

Responsibilities:

• Operating the front desk and managing incoming calls on a multi-line phone system.
• Handling mail and packages, ensuring accurate distribution and delivery within the organization.
• Welcoming guests professionally and assisting them as required.
• Managing an efficient reception area, ensuring it's well-organized at all times.
• Utilizing skills in handling medical front office tasks when necessary.
• Assisting in various departmental tasks as needed.
• Ensuring effective communication and coordination within the team.
• Maintaining a professional and friendly demeanor while answering inbound calls.
• Utilizing a telephone answering system to manage calls effectively.
• Adhering to the standard operating procedures and guidelines of the organization.• Demonstrated experience in receptionist duties or similar roles
• Ability to work part-time hours
• Prior experience in a medical front office is highly desirable
• Excellent skills in assisting guests and providing high-quality customer service
• Experience in handling and distributing mail within a department
• Proven ability to answer multi-line phone systems and manage inbound calls
• Proficiency in using a telephone answering system
• Ability to answer calls and inquiries professionally
• Strong organizational skills for managing mail deliveries and distributing incoming mail
• Excellent communication and interpersonal skills for interacting with guests and colleagues
• Proficiency in basic computer software, such as MS Office
• Ability to handle confidential information with discretion
• Excellent time management skills and ability to multitask
• High school diploma or equivalent qualification
• Willingness to undergo any necessary training
• Ability to work independently and as part of a team.
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