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Billing Analyst

2 months ago

Alpharetta, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a contract to permanent employment opportunity for a Billing Analyst in Alpharetta, Georgia. The role is centered around customer account management, credit processing, and data accuracy within a fast-paced environment. You will be working closely with different teams and customers, ensuring the smooth running of billing operations.

Responsibilities:

• Efficiently process customer credit applications and maintain accurate customer credit records.
• Manage account-based tasks in collaboration with peers on various projects and strategies.
• Regularly communicate with National Account customers regarding outstanding invoices.
• Consolidate reporting received from regional leaders to facilitate the creation of customer invoices.
• Maintain constant contact with Regional Franchise Developers and National Account Customers to ensure smooth operations.
• Address and resolve any inaccurate data or missing information through field phone calls and inquiries.
• Operate within payment portals to ensure prompt submission and receipt of invoices by the customer.
• Lead customer meetings to resolve issues and determine billing processes for national account customers.
• Provide relevant information for addressing customer invoicing inquiries that arise from the Sales and/or Operations teams.
• Ensure all billing activity data is clear and reliable.
• Utilize Microsoft Office and basic Accounting Software for efficient task completion.• Possess a minimum of 2 years of experience as a Billing Analyst or similar role
• Proficient in Accounting Software Systems and Customer Relationship Management (CRM) software
• Demonstrated understanding of Accounting Functions and Accounts Receivable (AR)
• Experience with Auditing and Billing Functions
• Proficiency in NetSuite software
• Strong Microsoft Excel skills
• Ability to analyze financial records and transfer data
• Excellent time management skills and ability to meet billing deadlines
• Strong communication skills, both verbal and written
• Detail-oriented with an aptitude for accuracy
• Bachelor’s degree in Accounting, Finance, or related field is preferred
• Ability to work independently and as part of a team
• Strong problem-solving skills