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Medical Scheduler
2 months ago
Description:
-Accountable for scheduling appointments via high volume inbound calls
-Follows and reinforces all policies for case scheduling
-Communicates information for each scheduled appointment
-Accountable for auditing and/or completing electronic documentation of patient and case information in a timely manner
-Works under pressure to meet deadlines while maintaining a high degree of quality
-Must have the ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
Qualifications:
Must Haves:
- 2+ years of recent call center experience
- Adaptable
- Attention to detail with data entry
- Ability to communicate effectively and efficiently with patients, peers and superiors on a daily basis
- Ability to think quickly and react professionally
- Embodies the core values of IU Health (Purpose, Excellence, Compassion, and Team)
- Empathy skills
Nice to Have:
- Bachelor's Degree
Hours:
M-F 8a-5p
4-6 weeks on site, then remote
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
§ Medical, dental & vision
§ Critical Illness, Accident, and Hospital
§ 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
§ Life Insurance (Voluntary Life & AD&D for the employee and dependents)
§ Short and long-term disability
§ Health Spending Account (HSA)
§ Transportation benefits
§ Employee Assistance Program
§ Time Off/Leave (PTO, Vacation or Sick Leave)
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
