Patient Scheduling Coordinator

1 day ago


Indianapolis, Indiana, United States LHH Recruitment Solutions Full time

LHH Recruitment Solutions is seeking a highly skilled Patient Scheduling Coordinator to join their team in Indianapolis, IN. This contract-to-hire position offers a unique opportunity for customer service-oriented individuals to make a difference in the lives of patients.

About the Role

As a Patient Scheduling Coordinator, you will be responsible for handling a high volume of calls daily to schedule appointments, procedures, and diagnostic tests for patients. You will also answer patient questions regarding the process for scheduled appointments and procedures, communicate effectively with patients to ensure their understanding of appointment details and directions, and provide exceptional customer service via phone at all times.

Responsibilities
  • Schedule appointments, procedures, and diagnostic tests for patients over the phone.
  • Respond to patient inquiries regarding appointment details and procedures.
  • Communicate clearly and effectively with patients to ensure their understanding of appointment details and directions.
  • Provide exceptional customer service to patients via phone.
Qualifications
  • Minimum 1 year of recent call center experience required.
  • Ability to multitask and use multiple screens required.
  • Ability to showcase excellent customer service skills required.

This is a contract-to-hire position offering $16.00 per hour. Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan. Equal Opportunity Employer/Veterans/Disabled.



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