Event Manager
3 weeks ago
Iconic resorts that is defined by the memorable experiences created within is seeking an Event Manager. The Event Manager is responsible for the efficient and professional coordination of any assigned event (wedding, gala, convention or meeting group).
Responsibilities:
•Respond in a timely manner to internal and external customers.
•Systematically establish, build and maintain positive relationships with clients.
•Establish a positive and professional presence and rapport with internal and external customers.
•Design and sell events that meet client needs while being creative and maintaining profitability (revenue generation, maintaining profit margins and food/beverage costs).
•Protect the Resort’s assets by maximizing revenues, optimizing use of on-site inventory and function space, and protecting the physical property.
•Assist with sales site inspections, as required, and conduct planning sites as needed.
•Maintain accurate information and revenues in Amadeus, at all times, to ensure accurate forecasting.
•Introduce key operations personnel to client or on-site contact.
•Follow-up with client after function to ensure customer satisfaction, address any challenges, and solicit rebooking.
•Follow-up, in a timely manner, with event involved departments and appropriately communicate any necessary feedback.
•Forecast group rooms with assigned GRC accurately.
•Mentor Group Housing Coordinators to help with developing leadership skills and positive customer interactions.
•Mentor assigned Assistant to help with developing leadership skills and positive customer interactions.
•Collect all deposits according to contractual terms and work with billing to ensure all monies are collected in advance or as defined by the contract.
•Continuously follow up, in a timely manner, to gather all pertinent information from customer.
•Interface with outside vendors as needed.
•Accurate and timely preparation of event orders, set-up diagrams, group resumes, and other informational forms.
•Work with all internal departments to coordinate needs of groups.
•Communicate with Sales, Front Office and Reservations in order to coordinate and monitor guest room blocks and special reservation needs.
•Establish rapport with and entertain meeting planners while promoting hotel facilities and services.
•Plan and conduct pre and post-convention meetings with clients and respective departments.
•Other tasks as assigned by the Director of Event Management, Assistant Director of Event Management, Director of Sales & Marketing and/or General Manager.
Qualifications:
- Minimum 2 years in event planning, preferable in hotel or resort setting
- Strong project managing skills
- Deadline and detail-oriented
- Ability to work well in teams
EOE
Company DescriptionWe are part of the largest Executive Recruiting Network in North America.TOP 5 Advantages YOU get working with Patrice & Associates
1. We know openings that are not on job boards (the best usually aren't)
2. We get qualified candidates directly to the decision makers (jump the line)
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career
4. We work confidentially, protecting your job while we look for new opportunities
5. You get to be part of our secure database for future exclusive opportunities
EOE - Equal Opportunity EmployerCompany DescriptionWe are part of the largest Executive Recruiting Network in North America. \r
\r
TOP 5 Advantages YOU get working with Patrice & Associates \r
\r
1. We know openings that are not on job boards (the best usually aren't) \r
2. We get qualified candidates directly to the decision makers (jump the line) \r
3. We work for YOU for FREE as a Career Coach to find YOU the perfect career \r
4. We work confidentially, protecting your job while we look for new opportunities \r
5. You get to be part of our secure database for future exclusive opportunities\r
\r
EOE - Equal Opportunity Employer
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