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Customer Service Representative

2 months ago

Bradenton, United States EOTM - Partners Professional Full time
Job DescriptionJob Description

We are seeking a strong experience Customer Service Representative for our client in the Bradenton, FL area.  This is a Contract to Hire position. Monday to Friday 8:00 am to 5:00 pm.

Position Overview:
We are seeking a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be the professional front-line contact for our clients’ customers and play a crucial part in enhancing customer satisfaction through effective communication and problem-solving.

 Key Responsibilities:

  • Communication: Engage with new, existing, and potential customers regularly via email, phone, and chat, directing them to the appropriate solutions to enhance their satisfaction.
  • Customer Service: Handle customer complaints and inquiries with professionalism, escalating to the appropriate team member when necessary.
  • Order Entry: Accurately enter data for orders ready to be processed, as well as new orders from existing clients.
  • Product Knowledge: Acquire a high level of product knowledge through training to assist customers effectively.
  • Interaction: Collaborate closely with Sales, Marketing, Logistics, and Operations teams to ensure smooth customer experiences with orders.

Qualifications:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving abilities and a customer-oriented mindset.
  • Previous experience in customer service or a related field is a plus.
  • Proficient in data entry and comfortable with various software applications.
  • Ability to work effectively in a team environment.

 

Company DescriptionAt Partners Personnel, we’re here to connect you with the perfect job Our Professional Division leverages 25 years of expertise to place top talent in Executive Placement, Accounting & Finance, Human Resources, and Administrative Support.

We understand what makes a great fit and work closely with you to find roles that match your experience and team dynamics. Offering direct hire, contract-to-hire, contingent, and "Smart Hire" options, we’re committed to helping you advance your career with the best opportunities in the industry. Join us and experience "Staffing Made Personal" at its finestCompany DescriptionAt Partners Personnel, we’re here to connect you with the perfect job Our Professional Division leverages 25 years of expertise to place top talent in Executive Placement, Accounting & Finance, Human Resources, and Administrative Support. \r
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We understand what makes a great fit and work closely with you to find roles that match your experience and team dynamics. Offering direct hire, contract-to-hire, contingent, and "Smart Hire" options, we’re committed to helping you advance your career with the best opportunities in the industry. Join us and experience "Staffing Made Personal" at its finest