Logistics Coordinator

5 days ago


Newport, United States ATR International Full time
Job DescriptionJob Description

Job Title: Logistics Coordinator

Type: Contract- 6 Months

Pay: $20.29/hr

Day Shift -8am-4:30 PM

Location: 2 Tesseneer Drive, Highland Heights, KY

Supports the day-to-day operations of the shipments containing clinical trial supplies and samples.

The "Logistics Coordinator – Tracking” ensures a high level of support, service, reliability, and

availability to internal departments.

Ensures efficient and effective operations of the section

Knowledge, Skills and Abilities:

  • Excellent client and phone service skills
  • Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic

influences on specimens and results Intermediate level of computer literacy

  • Accurate data entry skills
  • Superior analytical, interpersonal and time management skills
  • Excellent verbal communications and customer service skills in the English language - additional languages

are an advantage

  • Critical thinking and problem-solving skills to support quality decision making
  • Proven negotiation and problem resolution skills
  • Maintains confidentiality of client protocols and study data

Additional / Specific Job Responsibilities:

✓ Reports to Team Lead Site Services or above

✓ Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to

inbound and outbound supply shipments.

✓ Responsible for the tracking and follow up of all 3PL sample shipments and shipments

✓ Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or

designee.

✓ Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or

concern regarding courier operations

✓ Supports the site services logistics coordinators

✓ Coordinate the review and action required on custom reports

o Request

o Review

o Action/Follow Up

✓ Supports in the investigation and solving of Quality Events

o Delayed or missing shipments

o All courier events and failures

Knowledge, Skills and Abilities:

  • Excellent client and phone service skills
  • Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic

influences on specimens and results Intermediate level of computer literacy

  • Accurate data entry skills
  • Superior analytical, interpersonal and time management skills
  • Excellent verbal communications and customer service skills in the English language - additional languages

are an advantage

  • Critical thinking and problem-solving skills to support quality decision making
  • Proven negotiation and problem resolution skills
  • Maintains confidentiality of client protocols and study data


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