Logistics Coordinator
1 month ago
Job Title: Logistics Coordinator
Type: Contract- 6 Months
Pay: $20.29/hr
Day Shift -8am-4:30 PM
Location: 2 Tesseneer Drive, Highland Heights, KY
Supports the day-to-day operations of the shipments containing clinical trial supplies and samples.
The "Logistics Coordinator – Tracking” ensures a high level of support, service, reliability, and
availability to internal departments.
Ensures efficient and effective operations of the section
Knowledge, Skills and Abilities:
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic
influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages
are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
Additional / Specific Job Responsibilities:
✓ Reports to Team Lead Site Services or above
✓ Direct point of contact for couriers for shipping, tracking, receiving, and reporting concerns related to
inbound and outbound supply shipments.
✓ Responsible for the tracking and follow up of all 3PL sample shipments and shipments
✓ Responsible for reviewing and reporting of daily supply order delays to the Project Management and/or
designee.
✓ Participates to Courier operational meetings and reports to Senior Level/Team Lead/Manager any issue or
concern regarding courier operations
✓ Supports the site services logistics coordinators
✓ Coordinate the review and action required on custom reports
o Request
o Review
o Action/Follow Up
✓ Supports in the investigation and solving of Quality Events
o Delayed or missing shipments
o All courier events and failures
Knowledge, Skills and Abilities:
- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic
influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages
are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data
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