Clinic Floater

THE DYNAMIC VISION:

The vision of DYNAMIC Pain & Wellness is to provide several pain therapies under one roof with a focus on respect and compassion for each individual patient. We strive to provide a welcoming environment free of the stigma of a typical pain management clinic. Customer service is a priority. All patients and families will leave knowing that each member of our staff cares. We know that pain is not only physical, but it is also an emotional experience. Our highly skilled clinical staff will use the newest technologies to ensure optimum physical well-being. The "Wellness" in our name refers to our unwavering desire to improve your quality of life in addition to managing your pain. We are DYNAMIC because we offer constant progress towards wellness and a plethora of treatment options.

POSITION SUMMARY

Serves as the interface between Dynamic Pain & Wellness and its valued patients. The Clinic Floater will learn and work all positions in the clinic to include front desk, medical assistant, and scheduler. Also provide general clerical support, such as scheduling procedures/follow-ups, handling HIPAA records, printing, photocopying, and faxing.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The essential functions include, but are not limited to the following:

• Coordinate patient scheduling, check-in and payments for billing.
• Check patient insurance, demographic, and health history to keep information current.
• Manage master calendar and schedule appointments for providers based on optimal patient loads and clinician availability.
• Help patients complete necessary medical forms and documentation.
• Adhere to strict HIPAA guidelines to protect patient privacy.
• Keep the waiting room neat and organized by stacking magazines, removing trash and cleaning glass.
• They are to work closely with authorizations to ensure that the daily prep paperwork is accurate and that any additional patients to the schedule are authorized and the correct payment is collected for services rendered.
• They are responsible for scanning all patient information into their charts in a timely manner.
• They are responsible for the addition of accurate patient demographic information to the patient's chart.
• At the end of the day, they are responsible for updating the Daily Collections log to ensure checks and balances of payments collected that day.
• Ensuring that every patient has a photo ID scanned into their respective chart.
• Communicating with medical staff to ensure patients are roomed in a timely manner.
• At the end of the day, update the daily collections log to ensure checks and balances of payments are collected and accounted for.
• Respond and document correspondence from insurance companies to verify patient's coverage.
• Document patient medical information, chart histories and insurance details to facilitate smooth appointments and payment processing.
• Take patient's vitals
• UDS collection
• RPM dispensing
• Assign patient to exam room

Travel between the Crestview, FL and Fort Walton Beach, FL clinic locations is required.

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