Clinical Support Specialist

3 days ago


Crestview, Florida, United States Dynamic Pain and Wellness PLLC Full time
Job Title: Clinic Floater

Job Summary:

The Clinic Floater will serve as the primary point of contact for patients, providing exceptional customer service and ensuring a seamless experience from check-in to check-out. This dynamic individual will be responsible for coordinating patient scheduling, managing master calendars, and maintaining accurate patient records.

Key Responsibilities:

  • Coordinate patient scheduling, check-in, and payments for billing purposes.
  • Verify patient insurance, demographic, and health history to ensure accuracy.
  • Manage master calendar and schedule appointments for providers based on optimal patient loads and clinician availability.
  • Assist patients with completing necessary medical forms and documentation.
  • Adhere to strict HIPAA guidelines to protect patient privacy.
  • Maintain a clean and organized waiting room environment.
  • Work closely with authorizations to ensure accurate daily prep paperwork and patient authorization.
  • Scan patient information into charts in a timely manner.
  • Update patient demographic information in charts.
  • Update daily collections log to ensure checks and balances of payments collected.
  • Communicate with medical staff to ensure timely patient rooming.
  • Respond and document correspondence from insurance companies to verify patient coverage.
  • Document patient medical information, chart histories, and insurance details.
  • Take patient vitals, collect UDS, dispense RPM, and assign patients to exam rooms.

Requirements:

Travel between Crestview, FL, and Fort Walton Beach, FL, clinic locations is required.



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