Electrical Field Service Technician
6 days ago
Position Summary – Service frequency (50,60,400Hz) and power conversion (3-phase/single phase) equipment for defense and aerospace or marine. Troubleshoot, perform, suggest and expedite service requests and duties as assigned, to achieve superior customer satisfaction. Refer possible sales leads to Sales management.
Major Duties and Responsibilities
• Receive and/or return customer calls/emails regarding technical questions
• Travel to, and from customer base, as well as correlate travel arrangements with the management, and support staff.
• Prepare for delivery of parts needed, and correspond with department manager when in the field
• Service (troubleshoot, start-up and repair) units in the field or factory
• Train customer on safety, and operation of units
• Maintain complete records of service calls both customer, and internal
• Maintain relationships with customers in regard to service or modification action required
• Maintain relationships with other departments as required in areas related to service issues
Must be able to work overtime
Must be able to travel internationally
Experience
• Two years electrical experience in 3-phase power systems
• Able to read schematics for troubleshooting
• Must be flexible, and able to travel without prior notice
• Must be fluent in English, and have good communication, written, and computer skills
• Must have a valid driver’s license, and U.S. Passport
• Must be highly safety conscientious
Physical Requirements
• Walk and/or stand, sit; occasional stooping, kneeling, crouching, crawling
• Use of hand for grasping, pushing, pulling, and fine manipulation
• Frequent lifting and/or moving; heavy lifting up to 90 lbs
• Ability to maneuver in small spaces, and reach high places
• While performing essential duties in this position, there is regular exposure to threphase high voltage Work Environment
Up to 50% travel both domestic, and international
Occasional overtime both in-house, and while traveling
Be willing to work in various environments, and conditions
Education
Associate degree in electronics or equivalent technical experience gained through successful completion of an accredited trade school or military electronic based school.
EEO/AA Employer/Vet/Disabled.
The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf
The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf
For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.
We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.
AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
#5546
Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.
Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.Company DescriptionFounder and CEO, Janice Bryant Howroyd, is a North Carolina native who left her hometown in 1976 armed with $1500. Since then, she has dedicated her efforts to building an organization that is committed to keeping the humanity in Human Resources and Strategic, Inclusive Procurement.\r
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Mrs. Howroyd’s commitment to excellence has grown ActOne Group to 33 countries, with over 17,000 clients and more than 2,800 employees. The largest woman-minority-owned workforce management company founded in the US, ActOne Group professionals bring expertise in delivering corporate HR initiatives to local and global markets.\r
\r
Mrs. Howroyd was selected by former President Barack Obama to serve as a White House appointee and continues to serve under the current administration as an Ambassador of Energy. Mrs. Howroyd gives generously through funding and advocacy for STEM education, particularly for women and minorities.\r
\r
Mrs. Howroyd leads her teams to build business success based on the ability to connect great companies with outstanding talent. Her passion for education, mentorship, and self-empowerment initiatives have earned her many professional and philanthropic recognitions. She is a sought–after speaker and media subject matter expert in her fields. Her book, The Art of Work: How to Make Work, Work for You, is available on Amazon.com.
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