SUPERVISOR - COUNT ROOM

1 month ago

Gary, United States Hard Rock International (USA), Inc. Full time
Job DescriptionJob Description

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for leading the day-to-day activities of the Count Rooms to ensure the integrity of currency and voucher counting derived from the Hard Rock Northern Indiana games, as well as ensuring compliance with all Gaming commissions. Will act in the Count Room Manager capacity in the absence of the Manager.


Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Supervises the count room to ensure that all count tasks are completed efficiently and properly within designated internal controls.
  • Performs all other duties as assigned to soft count and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures.
  • Trains and evaluates count room personnel.
  • Displays positive and professional attitude and presentation at all times when communicating with all internal guests.
  • Works within ACSC and generates reports.
  • Responsible for ordering supplies and making sure the basic maintenance of equipment takes place.
  • Performs all other duties as assigned and adheres to all Indiana Gaming Regulations and Departmental Standard Operating Procedures.

NON-ESSENTIAL JOB FUNCTIONS

  • Attend seminars when needed.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

  • High school degree preferred. Two (2) – three (3) years of soft count experience preferred.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must be able to operate drop carts to assist in the pickup, transfer, and delivery of funds.
  • Must be capable of moving quickly throughout the gaming floor and complete repetitive motions.
  • Must successfully pass drug screening.
  • Must be twenty-one (21) years of age.

KNOWLEDGE OF:

  • Cashiering or banking operations.
  • The Gaming industry, including principles and practices of a capital and operations budget.
  • Knowledge of currency equipment.
  • Knowledge of Internal Controls pertaining to soft count.
  • Prior experience in the Gaming industry strongly preferred.

ABILITY TO:

  • Effectively interact with people.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Stand for long periods of time.
  • Identify different denominations of vouchers and currency and quickly count and stock vouchers and currency.
  • Count and separate varying denominations of vouchers and currency.
  • Be flexible schedule including nights, weekends, holidays with the understanding days off will fluctuate.
  • This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.
  • Deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.
  • Interpret and explain policies and procedures.

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