RUNNER - HARD ROCK CAFE

2 months ago

Gary, United States Hard Rock International (USA), Inc. Part time
Job DescriptionJob Description

Overview

POSITION SUMMARY:

The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and objectives.


Responsibilities

ESSENTIAL FUNCTIONS:

(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

  • Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
  • Greet each guest and provide outstanding customer service.
  • Supply all food items needed in order to maintain an efficient operation.
  • Responsible for the preparation and upkeep of food lines and self-service stations.
  • Transport all food items from kitchen to respective areas.
  • Inform chefs of all prepared food items that are needed.
  • Assist in the kitchen with preparation of products and dish washing and make certain there is an ample supply of dishes and utensils at all times.
  • Monitor temperatures of all food items in holding units.
  • Maintain the appearance of food during the duration of the day or event by handling all food according to sanitation codes, rotating food as needed, handling all by the rims, lining up food items according to courses and presentation and having all food appear fresh.
  • Maintain all beverage areas with all necessary beverages.
  • Complete all set-up duties on time.
  • Responsible for the overall cleanliness and appearance of assigned area and kitchen as required.
  • Assists in the main kitchen with the preparation of various dishes as required.
  • Knowledge of what food items are being served daily.
  • Rotates and maintains inventory of all food.
  • Uses proper transfer slips for all items coming and going to the Kitchen.
  • Load all dinner plates, dessert plates, and bowls in proper areas.
  • Put away and rotate all food storeroom orders.
  • Put away all dry goods at the beginning of the day.
  • Must have the ability to interact positively with guests to enhance guest relations.
  • Bus table at the end of the guest meals.
  • Maintain 15-20 tables.
  • Transport dish cart to and from service station/steward’s station.
  • Maintain cleanliness in server stations as well as dining room.
  • Responsible for abiding to all cash handling policies and procedures.
  • Remove all dirty dishes and glassware from the guest’s tables during and after each course.
  • Refill all drinks when needed.
  • Complete all opening and closing duties.
  • Check and clean equipment regularly and ensure preventative maintenance programs are adhered to and communicate any repairs needing to be done.
  • Work considerately with team members from all departments.
  • Advise supervisor when supplies are needed.
  • Inform supervisor of guest needs which may require special accommodations.
  • Check with supervisor on duty before ending shift.
  • Other departmental related duties and assignments as directed by management.

NON-ESSENTIAL FUNCTIONS:

  • Attend seminars when needed.

Qualifications

EDUCATION AND /OR EXPERIENCE REQUIREMENTS:

(Related education and experience may be interchangeable on a year for year basis)

  • High School diploma or G.E.D. equivalency preferred.
  • Ability to read and write English required.
  • One-year guest service experience in a family or formal dining environment preferred. Casino Food & Beverage experience preferred.
  • Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):

  • Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
  • Must successfully pass background check.
  • Must successfully pass drug screening.
  • Must be at least twenty-one (21) years of age.
  • Must be able to work holidays and weekends, as well as flexible shifts.

KNOWLEDGE OF:

  • Pertinent federal, state, and local laws, codes, and regulations.
  • Must have good communication skills and excellent interpersonal skills, including a positive, friendly, and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.

ABILITY TO:

  • Must be able to stand 50% of shift, walk 45% of shift, and sit 5% of shift.
  • Must have the ability to withstand noisy and smoke-filled environments.
  • Must be able to stand, walk, use hands to finger, handle or feel objects, tools, or controls, and reach with arms and hands.

Must regularly lift and move up to 50 pounds

  • Restaurant Team Member

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary: As a member of the Hard Rock Cafe team, you will be responsible for providing exceptional customer service and ensuring a memorable dining experience for our guests.Key Responsibilities:Clear and reset tables according to established proceduresServe all guests according to established standards of serviceDeliver all items in a timely and...

  • Server - Hard Rock Cafe

    4 weeks ago

    Gary, Indiana, United States Hard Rock International (USA), Inc. Full time

    Job OverviewAs a Server at Hard Rock Cafe, you will provide exceptional personalized service to our guests, ensuring their needs are met in a prompt and efficient manner. You will be responsible for managing multiple tasks, reacting to guest requests and challenges, and providing intuitive service to VIP guests.Key ResponsibilitiesProvide superior guest...

  • RUNNER - HARD ROCK CAFE

    1 month ago

    Gary, United States Hard Rock International (USA), Inc. Part time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:The incumbent in this position is responsible for delivering food and guest supplies to guests in a pleasant, upbeat and efficient fashion.ResponsibilitiesESSENTIAL FUNCTIONS:(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive...

  • ASST MANAGER

    1 week ago

    Gary, United States Hard Rock International (USA), Inc. Full time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:The incumbent is responsible for operating and maintaining an efficient and profitable front-of-the-house food services operation, as well as for participating in the planning and direction of all Food & Beverage departments; manages the activities and functions of an assigned food outlet, including...

  • HOST - HARD ROCK CAFE

    4 weeks ago

    Gary, United States Hard Rock International (USA), Inc. Full time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:The incumbent in this position is responsible for all activities pertaining to cleaning and maintenance of all food and beverage wares, kitchens, and service areas. The organization, sanitation and cost of operations is to be consistent with the overall Food & Beverage goals and...

  • Restaurant Service Staff

    1 month ago

    Gary, Indiana, United States Hard Rock Full time

    Key Responsibilities:• Expedite food orders from bartenders and servers to guests promptly.• Serve food in a timely manner, ensuring accuracy before presentation.• Monitor tables closely, providing attentive service to guests.• Interact with customers, public, and coworkers in a professional manner.About the Role:As a Steakhouse Runner at Hard Rock,...

  • SERVER - HARD ROCK CAFE

    2 months ago

    Gary, United States Hard Rock International (USA), Inc. Part time

    Job DescriptionJob DescriptionOverviewPOSITION SUMMARY:Under the supervision of the Assistant Manager, a Server provides exceptional personalized service and ensures all guest’s needs are met in a prompt and efficient manner. They must set priorities and simultaneously manage multiple tasks. A Server should be able to react to guest requests, challenges,...

  • Audio Visual Technician II

    1 month ago

    Gary, Indiana, United States Hard Rock Full time

    Technical Support Specialist II at Hard RockWe are seeking a highly skilled Technical Support Specialist II to join our team at Hard Rock. As a key member of our technical team, you will be responsible for troubleshooting technical issues, setting up and configuring audio, video, and lighting systems, and supporting the maintenance and administration of key...

  • Security Officer I

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary: As a Security Officer at Hard Rock, you will be responsible for maintaining security throughout the entire property. Your duties will include safeguarding Company assets, preparing detailed incident reports, and assisting patrons with inquiries and situations.Key Responsibilities:Maintain security throughout the entire propertyBe responsible for...

  • Security Officer II

    1 month ago

    Gary, Indiana, United States Hard Rock Full time

    Job SummaryAs a Security Officer at Hard Rock, you will be responsible for maintaining security throughout the entire property. This includes being responsible for the security and safety of patrons and employees during assigned shifts, safeguarding company assets, and preparing detailed incident reports. Additionally, you will assist in emergency situations...

  • Wok Cook

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary:As a Wok Cook at Hard Rock, you will be responsible for preparing a variety of Asian-inspired dishes, including grilled, fried, broiled, and baked items. You will maintain quality control for hot food items, prepare food according to designated recipes and quality standards, and visually inspect all food sent from the kitchen to ensure it is...

  • SECURITY OFFICER I

    2 months ago

    Gary, United States Hard Rock Full time

    Hard Rock - JobID: 36686 [Safety Officer / Security Guard] As a Security Officer at Hard Rock, you'll: Maintain security throughout the entire property; Be responsible for the security and safety of patrons and employees during assigned shift; Safeguard Company assets during shift times; Prepare detailed incident reports in a clear and precise manner; Assist...

  • CASHIER - CAGE I (Part-Time)>

    5 months ago

    Gary, United States Hard Rock Full time

    Hard Rock - JobID: 34063 [Retail Cashier / Team Member] As a Cage Cashier at Hard Rock, you'll: Be responsible for controlling and accounting of transactions for the cage windows; Process Credit and Debit card advancements for guest; Cash personal checks; Exchange cash, chips and tickets at the cage window; Balance cash drawer at the end of each shift; Enter...

  • Security Professional

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary:As a Security Officer at Hard Rock, you will be responsible for maintaining security throughout the entire property. This includes safeguarding Company assets, ensuring the security and safety of patrons and employees during assigned shifts, and preparing detailed incident reports. Additionally, you will assist in emergency situations and provide...

  • Security Officer I

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary: We are seeking a highly skilled Security Officer to join our team at Hard Rock. As a Security Officer, you will be responsible for maintaining security throughout the entire property, ensuring the safety and security of patrons and employees during assigned shifts, and safeguarding Company assets.Key Responsibilities:Maintain security throughout...

  • Security Officer I

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary:As a Security Officer at Hard Rock, you will be responsible for maintaining security throughout the entire property. This includes safeguarding Company assets and ensuring the safety and security of patrons and employees during assigned shifts. You will also be responsible for preparing detailed incident reports and assisting in emergency...

  • Beverage Service Specialist

    3 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Key Responsibilities:• Prepare and serve drinks according to established recipes and standards.• Demonstrate responsible alcohol service practices, including verifying guests' ages and serving only to those who are 30 years or older.• Maintain a well-stocked bar area, including liquor, beer, wine, and glassware, throughout the shift.• Conduct regular...

  • Hospitality Team Member

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job Summary:As a member of the Hard Rock team, you will be responsible for maintaining a clean and organized dining area. This includes cleaning dishes, pots, and pans, as well as sweeping and mopping floors. You will also be responsible for loading and unloading dish machines and keeping the dish room organized. Additionally, you will be tasked with...

  • Cashier - Coffee Bar Attendant

    4 weeks ago

    Gary, Indiana, United States Hard Rock Full time

    Job SummaryAs a Cashier at Hard Rock, you will be responsible for managing cash handling policies and procedures, including verifying banks received and returned from the cage or cash room. You will also be responsible for running reports, presenting checks, and collecting settlements. This role requires attention to detail and strong communication...

  • Production Technician

    1 month ago

    Gary, Indiana, United States Hard Rock Full time

    Hard Rock Job OverviewWe are seeking a skilled Production Technician to join our team. As a key member of our technical staff, you will be responsible for ensuring the smooth operation of our audio, video, and lighting systems.Key ResponsibilitiesTroubleshoot technical issues and provide timely solutions to ensure seamless event execution.Assist in the setup...