Accounts Receivable Clerk
3 weeks ago
Responsibilities:
• Efficiently process customer payments through various methods
• Maintain and update customer account portfolios ensuring accuracy and attention to detail
• Handle customer inquiries and resolve them in a timely manner
• Collaborate with the sales team and other departments to manage disputes on accounts
• Comply with Nevada credit law and SOPs in performing collection procedures
• Ensure the highest standards of customer service are maintained, fostering good working relationships
• Maintain an Account Portfolio of 1000 accounts with accurate notes and terms for customers
• Monitor customer accounts and take appropriate action based on their status
• Reconcile and keep customer accounts up to date
• Handle large volumes of orders and calls while ensuring a high level of service and efficient resolution of concerns posed by the customer.• Demonstrated proficiency in customer service and sales
• Experience performing various office functions and tasks
• Skilled in producing comprehensive reports
• Familiar with different company procedures
• Understanding of compliance standards
• Ability to process payments efficiently
• Experience in managing cash activity
• Ability to review and analyze financial documents
• Proficient in Accounts Receivable (AR)
• Experience in scheduling tasks and appointments
• Capacity to supervise a team effectively
• Knowledge of 'About Time' software would be beneficial
• Familiarity with receptionist duties
• Proficient in check-processing procedures
• Understanding of collection processes
• Knowledge of credit systems and managing deposits
• Ability to write and comprehend financial notes
• Familiarity with different payment methods
• Ability to identify and resolve discrepancies
• Video editing and production skills would be a plus
• Ability to conduct research and analysis
• Experience in managing customer authorizations
• Skilled in handling customer accounts
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