Patient Service Representative
4 weeks ago
Responsibilities:
• Engage with patients, acting as the primary point of contact, and ensure a positive patient experience.
• Drive revenue generation by making outbound calls for follow-ups and to potential patients.
• Greet all patients and obtain potential referrals while understanding current marketing promotions.
• Schedule appointments using company protocols and internal scheduling database software.
• Ensure the office is patient-ready by managing office supply inventory as per approved lists.
• Maintain an accurate account of petty cash, bank deposits, and credit transactions.
• Manage hearing aid inventory and ensure it is up to date.
• Work directly with patients to collect all insurance documentation with a strong understanding of current HIPAA laws.
• Perform data entry tasks and maintain accurate customer credit records.
• Use CRM tools for managing customer interactions and addressing their needs.• Must have a strong understanding and working knowledge of CRM systems.
• Experience in handling and responding to inbound calls is essential.
• Familiarity with authorizations and billing functions in the Pharm/Biotech industry.
• Ability to create and interpret charts and graphs for data analysis.
• Experience in participating and organizing community events.
• Proficiency in outbound marketing strategies and techniques.
• Demonstrable experience in outbound sales in a high-tech or Pharm/Biotech industry.
• Must possess excellent communication skills, both verbal and written.
• Ability to work in a team-oriented environment and collaborate effectively with various departments.
• Strong problem-solving abilities and attention to detail.
• Must have a proactive approach, with the ability to manage multiple tasks simultaneously.
• Familiarity with privacy laws and regulations related to patient data is preferred.
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Patient Services Representative Float
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Willoughby, United States Signature Health Full timeJob Type Full-timeDescriptionAt Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can...
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Patient Service Representative HHVI Willoughby
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Willoughby, United States University Hospitals Full timeWhat You Will Do Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports...
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Willoughby, United States Telvero Full timeIf the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.* We are seeking a dedicated Customer Service...
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Customer Service Representative
1 month ago
Willoughby, United States Telvero Full timeIf the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter 30 if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.* We are seeking a dedicated Customer Service...
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Customer Service Representative
1 month ago
Willoughby, United States Telvero Full timeIf the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*We are seeking a dedicated Customer Service...
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Customer Service Representative
3 weeks ago
willoughby, United States Telvero Full timeIf the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*We are seeking a dedicated Customer Service...
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Customer Service Representative
1 month ago
willoughby, United States Telvero Full timeIf the application for this position prompts you to respond to a question with number of years, e.g., your number of years of relevant work experience, please enter ‘30’ if your answer is 30 years or more. Please be aware that we are acting as a recruitment partner for one of our clients in this search.*We are seeking a dedicated Customer Service...
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Financial Services Representative
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Willoughby, Ohio, United States Firefighters Community Credit Union Full timeJob OverviewWe are seeking a highly skilled and customer-focused Financial Services Representative to join our team at Firefighters Community Credit Union.This role involves providing exceptional member service, processing financial transactions, and developing relationships with members to promote financial products and services.The ideal candidate will...
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Willoughby, United States The Cleveland Clinic Full timeJob Details. Patient Service Specialist Join Cleveland Clinic's Willoughby Hills Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express ca Patient, Specialist, Customer Service, Service, Caregiver, Healthcare, Clinic
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Clinical Liaison, Geriatric Services Care
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Willoughby, United States Signature Health Full timeDescription At Signature Health, our purpose is to provide integrated healthcare for our community specializing in patients with mental illness and/or addiction because we want people to realize their highest potential. If you align with our core values, putting people first, striving for excellence in the work you do each day and have a can do mindset,...
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Willoughby, United States University Hospitals Full timeDescriptionSeeking an Advanced Practice Provider to support inpatient surgical services at UH Lake Health Medical Center with occasional coverage at TriPoint Medical Center. APP to work in collaboration with surgeons to provide pre and post-operative care to hospitalized patients. Prior inpatient surgery experience preferred but will consider new graduate...
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Willoughby, United States DirectEmployers Full timeMaxim Healthcare in Mentor is hiring for a Licensed Practical Nurse (LPN) to work with Pediatric and/or Adult patients in their own homes. Why Join Maxim: Competitive Pay & Weekly Paychecks Health, Dental, Vision, HSA and Life Insurance Paid Time Off 401(k) Savings Plan Maxcares Awards Program Responsibilities: Utilize the nursing process to assess,...
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Willoughby, United States University Hospitals Full timeSeeking an Advanced Practice Provider to support inpatient surgical services at UH Lake Health Medical Center with occasional coverage at TriPoint Medical Center. APP to work in collaboration with surgeons to provide pre and post-operative care to hospitalized patients. Prior inpatient surgery experience preferred but will consider new graduate APPs....
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Seasonal Support Driver
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Willoughby, United States University Hospitals Full timeDescription Seeking an Advanced Practice Provider to support inpatient surgical services at UH Lake Health Medical Center with occasional coverage at TriPoint Medical Center. APP to work in collaboration with surgeons to provide pre and post-operative care to hospitalized patients. Prior inpatient surgery experience preferred but will consider new graduate...
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