Human Resource Generalist
5 days ago
Job Type: Contract
POSITION SUMMARY:
Under general supervision, the Human Resources Generalist acts as a liaison for employees and management regarding policies and practices, and the effective resolution of employee issues. Ensures proper legal and current employment practices and procedures are in place, communicated and upheld. Manages employee benefits to include; enrollment, changes, and communication and problem solving in conjunction with external benefits providers. This job class requires knowledge of generalist human resources practices company policies and procedures, and the ability to resolve routine to complex employee and management issues.
TYPICAL DUTIES:
1. Counsels managers and employees to resolve employee issues, answers manager and employee questions on pay, benefits, job duties, disciplinary and termination matters, etc. Solve problems proactively, and resolve conflicts.
2. Handles employee relations issues through multiple avenues including coaching, conducting workplace investigations, review of performance counseling and/or termination documentation.
3. Conducts human resources training and coaching for new managers, supervisors and Human Resources administrative staff on policies, practices and procedures. Provides coaching and direction as needed on policies, practices and procedures.
4. Processes and tracks leaves of absence in accordance with federal and state regulations, as well as company policies. Ensures that employees are paid correctly during their leave of absence, and continual communication is kept with managers.
5. Manages multiple employee benefit programs. Verifies employee eligibility, conducts audits, manages and communicates with insurance carriers, troubleshoots benefits problems, and identifies and implements process improvements. Updates company and vendor records to reflect changes in benefit status.
6. Monitors, approves, and processes payroll status changes (PSCs) and resolves discrepancies. Ensures PSC requests for changes are in compliance with policy and wage and hour laws.
7. Monitors, approves, and processes new hire notices, ensuring compliance with policy and wage and hour laws.
8. Coordinates unemployment hearing documentation. 9. Performs other duties and special projects as assigned. * Denotes Essential Job Function
MINIMUM QUALIFICATIONS:
- Minimum of three years’ experience in human resources, preferably in an exempt level capacity
- Knowledge of a variety of federal and state employment laws to include, workers’ compensation, Americans with Disabilities Act, equal employment opportunity, leaves of absence, wage and hour, labor laws, etc.
- Computer literacy including knowledge of human resources information systems (HRIS), database and presentation software, Internet software, spreadsheet and word processing ability;
- Ability to communicate effectively both orally and in writing; to make presentations and respond to inquiries by management, team, vendors and/or customers;
- Human relation skills to build effective relationships with team and internal customers;
- Intermediate to advanced computer literacy including knowledge of word processing, spreadsheet, database and presentation software;
- Knowledge of business English including vocabulary, spelling, and correct grammatical usage and punctuation;
- Mathematical skills to include the ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations;
- Ability to establish priorities and solve a wide range of business problems;
- Demonstrated customer service, common sense, problem solving and analytical skills;
- Flexibility to respond to changing work priorities and handle numerous projects at the same time.
EDUCATION REQUIREMENTS:
- High School Diploma or GED Bachelors Business Administration or related field A comparable combination of formal education and work experience will be considered.
CERTIFICATES OR LICENSES REQUIRED:
- The following licenses or certificates may be required depending on local, state and/or contract requirements: Not Applicable
PHYSICAL REQUIREMENTS:
- Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance:
- Viewing computer screen/monitor
- Utilizing keyboard
- Answering phone/making calls
WORK ENVIRONMENT:
- Work is performed in a normal office environment with limited privacy and some exposure to background noise.
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