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Receptionist
2 months ago
Responsibilities:
• Greet and assist clients upon their arrival at the office
• Efficiently handle incoming calls and direct them to the relevant team members
• Schedule appointments for clients with our team of professionals
• Maintain a clean, organized, and welcoming reception area
• Oversee the handling of incoming and outgoing mail and packages
• Perform basic data entry tasks and other administrative duties as needed
• Ensure client documents are handled with utmost confidentiality and security
• Provide general information about our services and procedures to clients
• Use Microsoft Excel, Microsoft Word, and Microsoft Outlook to manage and organize files
• Utilize your skills in answering a multi-line phone system, customer service, and scheduling appointments.• Possess at least one year of work experience as a receptionist or in a similar role
• Proficient in answering and managing a multi-line phone system
• Demonstrated customer service skills, with a focus on providing exceptional service
• Experience in data entry, ensuring accuracy and efficiency
• Ability to correspond via email in a professional and timely manner
• Strong interpersonal skills to interact with team members and clients
• Proficient in Microsoft Excel, Microsoft Outlook, and Microsoft Word
• Experience in organizing files, both physical and digital, for easy retrieval
• Ability to schedule appointments, manage calendars, and coordinate meetings
• Must have legal authorization to work in the job location