Data Entry Clerk
4 weeks ago
Responsibilities
• Ensure accurate data entry and upkeep in our CRM (RazorsEdge)
• Engage with donors through phone calls, letters, and emails as a token of appreciation
• Execute regular trips to the post office for donor-related mail tasks
• Conduct relevant research on donors to enhance relationships
• Uphold excellent customer service standards in line with the organization's guidelines
• Support other departments as required due to the nature of a small team environment
• Participate in weekly team meetings to stay updated on our fundraising initiatives
• Tend to general administrative tasks as part of the role's requirements.• Minimum of 2 years of experience as a Data Entry Clerk or similar role
• Proficient in 10 Key Skills for fast and accurate data input
• Excellent customer service skills to handle client queries and issues
• Proven experience in data entry, with a high level of accuracy
• Ability to manage email correspondence in a detail oriented and timely manner
• Proficiency in Microsoft Excel and Microsoft Word for data management and document creation
• Experience in organizing files both physically and digitally for easy access and retrieval
• Capable of performing calculations quickly and accurately for data entry tasks
• Proficient in scanning documents and converting them into a digital format
• Fast and accurate typing skills to ensure efficient data entry
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