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Office Assistant

2 months ago

Washington, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a permanent employment opportunity for an Office Assistant in WASHINGTON, District of Columbia, United States. As an Office Assistant, you will be in charge of a wide range of clerical duties and customer service tasks. Your role will be crucial in ensuring the office operations run smoothly and efficiently.

Responsibilities:
• Effectively utilizing CRM and 'About Time' tools for office operations.
• Handling inbound calls with detail orientation and providing outstanding customer service to all callers.
• Coordinating and arranging meetings, including setting up and resetting the meeting areas.
• Ensuring the office is clean and well-maintained.
• Managing office supplies, making sure they are well-stocked and replenished when necessary.
• Covering the front desk, providing detail oriented and friendly service to visitors.
• Maintaining accurate records and processing customer applications diligently.
• Monitoring customer accounts and taking necessary action when needed.• Proficient in Customer Relationship Management (CRM) software
• Familiarity with 'About Time' software is a must
• Excellent verbal and written communication skills for answering queries and concerns
• Experience in answering inbound calls, promptly and professionally
• Ability to perform clerical duties such as filing, typing, copying, binding, scanning, etc.
• Strong customer service skills to ensure customer satisfaction and maintain relationships
• Capable of coordinating meetings, including scheduling, sending reminders, and organizing meeting spaces.