Service Desk Analyst
2 months ago
12 + month contract with one of the world's largest banking organizations. 40 hrs per week
Qualifying requirements:
1. Have worked on a enterprise level help desk team and have worked in an environment of taking 40+calls per day (3+ years of experience)
2. Experience troubleshooting Windows OS (10 or 11), Active Directory, O365, M365, MS Suite, and VPN connectivity
3. You have worked in a call center environment
Additional details:
- Hybrid: 4 days onsite / 1 day remote
- Scope: Financial Technical Support, Tier 1 & Tier 2, Phone-Based & Inbound Tickets
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Service Desk Analyst
2 months ago
Phoenix, United States TEKsystems Full timeJob DescriptionJob DescriptionDescription:A major client in Phoenix is looking at add a Service Desk Analyst (Tier 2) as an important member of the IT Support/Infrastructure team. This position is for someone with 2-4 years of experience, strong customer service, and troubleshooting skills to resolve technical issues for our end users. Scope: Tier 1.5 & Tier...
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