Patient Care Coordinator

2 weeks ago


Glendale, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Patient Care Coordinator in the Healthcare, Hospitals, and Social Assistance industries within our Glendale, California location.

Responsibilities:

• Coordinating patient care effectively and efficiently
• Managing patient records with precision and accuracy
• Addressing and resolving patient inquiries promptly
• Monitoring patient accounts and taking necessary actions when required
• Utilizing CRM for patient service and management
• Handling inbound calls and providing exceptional patient service
• Applying Cerner Technologies, Allscripts, and Dentrix Dental Software in daily operations
• Managing authorizations, billing functions, and benefit functions
• Creating and interpreting charts and graphs for patient data analysis
• Using Banner Ads for effective patient communication and awareness• Minimum of 3 years of experience in a healthcare, hospital, or social assistance setting.
• Proficiency in using Allscripts healthcare management system.
• Familiarity with Banner Ads and their effective use in a healthcare environment.
• Experience with Cerner Technologies for patient data management.
• Knowledge of CRM (Customer Relationship Management) tools.
• Proficiency in using Dentrix Dental Software for scheduling and billing.
• Ability to handle answering inbound calls in a detail oriented and empathetic manner.
• Experience with obtaining authorizations for various medical procedures.
• Knowledge of benefit functions, including insurance verification and claim submission.
• Familiarity with billing functions, including coding, submission, and follow-up.
• Ability to create and interpret charts and graphs for patient data analysis.

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