Patient Care Coordinator

2 months ago

Glendale, United States HearingLife Full time

Overview :

Who WE Are:

HearingLife?is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904.?HearingLife?operates more than 600 hearing care centers across 42 states. We follow a scientific, results-oriented approach to hearing healthcare that?is provided by?highly skilled?and caring professionals. Our vision is to help more people hear. better through life-changing hearing health delivered by the best personalized care.

Benefits:

Paid time off / Company paid holidays / floating holidays

Health/Medical/Dental/Vision

Competitive 401(k) Program

Exclusive Discounts & Programs

Education Expense Reimbursement

Basic life and AD&D insurance

DMIT Program: Dive deep into management insights.

Amplify Leadership Program: Get one-on-one guidance and real-world exposure to grow and excel as a Leader.

Onboarding Objective:

At HearingLife, we're committed to empowering our Team Members to excel in their roles from day one. We believe in providing a comprehensive onboarding program designed to equip individuals with the knowledge and skills necessary for success. As a leader in the hearing healthcare industry, we pride ourselves on fostering a supportive and collaborative work environment where every Team Member can thrive.

What Makes Our Onboarding Program Exceptional:

Personalized 1:1 Coaching: You'll have the opportunity to engage in personalized coaching sessions with your People Leader. These sessions will provide you with valuable insights, guidance, and support as you navigate your role within our organization.

Live-Virtual Webinars: Engage in live-virtual webinars hosted by department and system experts. These interactive sessions cover essential topics relevant to your role, fostering a deep understanding of our processes, practices, and industry standards.

Self-Paced Learning Plans: We understand that everyone learns differently. That's why we've curated self-paced learning plans that allow our Team Members to take control of their learning journey at a pace that works best for them.

Our Unique & Tailored Approach:

Foundational Learnings (First Two Weeks): The initial phase of your onboarding journey focuses on laying the groundwork for success. You'll dive into the most foundational learnings essential for excelling in your role, ensuring a solid understanding of key concepts and practices.

Advanced Learnings (First 30-90 Days): As you progress in your role, you'll embark on a deeper dive into more advanced topics tailored to your specific responsibilities. This phase empowers you to expand your skills, tackle challenges, and excel in your role with confidence.

Responsibilities :

Who YOU Are:

You will act as the face of our retail clinics located around the country and in local communities. The Patient Care Coordinator strives to ensure a positive patient experience and to help more people hear better. In addition, the Patient Care Coordinator supports the clinic by helping to achieve revenue goals by attracting new Patients, managing the administrative and operational functions and coordinating Patient interactions and needs.

- Drive Patient appointment and clinic revenue generation by making outbound & follow up calls to potential and existing patients.

- Greet all patients and obtain potential referrals. Understand current marketing promotions.

- Data entry and appointment scheduling using company scheduling protocols and internal scheduling database software.

- Keep our office patient ready by managing our office supply inventory per company approved lists.

- Manage an accurate account of petty cash, bank deposits and credit transactions.

- Maintain hearing aid inventory.

- Work with patient directly to collect all insurance documentation and understand current HIPAA laws.

Qualifications:

You have exceptional professionalism and can clearly articulate with our patients in face to face, verbal and written communications. This role is fast paced and requires you to have both a strong organization and sales mindset. As the face of our office, you will need proactive customer service skills and the ability to exhibit friendly and courteous behavior in all patient interactions.

- High School Diploma or equivalent; Associate degree preferred but not required

- Minimum of 1 year of previous front office, preferably in a customer service or sales setting

- Superior multi-tasking and time management discipline

- Ability to work independently and collaboratively with staff and support services

- Skilled in handling sensitive matters and patients with tact, courtesy, and discretion

- Technically savvy with computer and systems including intermediate knowledge of MS Office Suite specifically word and excel.

A Thriving, Positive Environment: We live our Core Values: We Create Trust, We are Team Players, We Apply a Can-Do Attitude and We Create Innovative Solutions.

We are an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

  • Patient Care Coordinator

    2 weeks ago

    Glendale, United States OPN Healthcare Full time

    Job DescriptionJob DescriptionJob Summary:The Patient Care Coordinator (PCC) assists patients and their families in accessing care and services from participating physicians within Oncology Physicians Network (OPN) to ensure the best patient experience. The position requires excellent communications skills (verbal and written) and have experience in...

  • Patient Care Coordinator

    2 weeks ago

    Glendale, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are offering a short term contract employment opportunity for a Patient Care Coordinator in the Healthcare, Hospitals, and Social Assistance industries within our Glendale, California location. Responsibilities:• Coordinating patient care effectively and efficiently• Managing patient records with precision and accuracy•...

  • Associate Patient Care Coordinator

    5 months ago

    Glendale, United States UnitedHealth Group Full time

    Communicates directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits Utilizes computer syste Care Coordinator, Patient Care, Associate, Coordinator, Patient, Insurance, Healthcare

  • Patient Care Technician

    3 months ago

    Glendale, United States Fresenius Medical Care Full time

    PURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...

  • New Patient Coordinator

    1 month ago

    Glendale, United States Jobot Full time

    Job DescriptionJob DescriptionNew Patient Office Coordinator for large Medical Group-Onsite in GlendaleThis Jobot Consulting Job is hosted by: Jade GreenleeAre you a fit? Easy Apply now by clicking the "Apply Now" buttonand sending us your resume.Salary: $20 - $22 per hourA bit about us:We are a large Medical Network that puts patents at the heart of what we...

  • New Patient Coordinator

    4 weeks ago

    Glendale, United States Jobot Full time

    New Patient Office Coordinator for large Medical Group-Onsite in GlendaleThis Jobot Consulting Job is hosted by: Jade GreenleeAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $20 - $22 per hourA bit about us:We are a large Medical Network that puts patents at the heart of what we do.Why join us? 401K Team...

  • New Patient Coordinator

    4 weeks ago

    Glendale, United States Jobot Full time

    New Patient Office Coordinator for large Medical Group-Onsite in GlendaleThis Jobot Consulting Job is hosted by: Jade GreenleeAre you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.Salary: $20 - $22 per hourA bit about us:We are a large Medical Network that puts patents at the heart of what we do.Why join us? 401K Team...

  • Patient Support Coordinator

    2 weeks ago

    Glendale, United States Cynet Systems Full time

    Job DescriptionJob DescriptionWe are looking for Patient Support Coordinator for our client in Glendale, CAJob Title: Patient Support CoordinatorJob Location: Glendale, CAJob Type: ContractJob Description:Pay Range: $21hr  $26hrResponsibilities:Scanning, copying, & maintaining patient electronic medical records.Scheduling patient appointments.Manage...

  • Patient Care Technician

    2 months ago

    Glendale, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** **No Dialysis specific experience required!! Fully paid, on-the-job training is provided!** Clinic Location: 400 W Estabrook Blvd Glendale, WI 53212 **PURPOSE** **AND** **SCOPE:** Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a...

  • Nurse Care Coordinator

    1 month ago

    Glendale, California, United States AMN Healthcare Full time

    Job Details At AMN Healthcare, we are committed to providing quality patient care that continually evolves to make healthcare more human, more effective, and more achievable. We are seeking a skilled Nurse Care Coordinator to join our team.Job Summary:The Nurse Care Coordinator will assist in the collaboration, development, implementation, revision, and...

  • Patient Care Technician

    6 months ago

    Glendale, United States Fresenius Medical Care North America Full time

    **POSITION FEATURES:** Training provided **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following all regulatory and FMS policy requirements. Functions as part of the hemodialysis health care team in providing safe and effective dialysis therapy for...

  • Associate Patient Care Coordinator

    4 weeks ago

    Glendale, United States UnitedHealth Group Full time

    $2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a...

  • Care Coordinator

    2 weeks ago

    Glendale, United States Thunderbird Senior Living Full time

    Care Coordinator - Large Senior Living CommunityWe are seeking an outstanding Care Coordinator to join our team at a large senior living community in Glendale, AZ. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the lifestyle they deserve.Who we are"Our supreme goal is to do and be...

  • Specialty Pharmacy Care Coordinator

    4 weeks ago

    Glendale, Arizona, United States House Rx LLC Full time

    About the RoleWe're seeking a skilled Specialty Pharmacy Care Coordinator to join our team at House Rx LLC in Glendale, AZ. As a pivotal member of our team, you will work closely with specialty care clinics and our team to improve the specialty pharmacy experience for patients and their caregivers.This is a hybrid role that could have periods of both remote...

  • Patient Care Coordinator

    1 month ago

    Glendale, United States Adventist Health Full time

    Job Description Nestled between Burbank and Pasadena, Adventist Health Glendale is one of the area's leading healthcare providers. We are comprised of a 515-bed hospital, two urgent cares, home care services, comprehensive cardiology care and a vast scope of services located in the San Fernando Valley. We are committed to the development and empowerment of...

  • Healthcare Professional

    3 weeks ago

    Glendale, Arizona, United States Glendale Elementary School District No. 40 Full time

    Job Title: Registered Nurse - Medical Care ProviderJob Summary:An exciting opportunity awaits a skilled Registered Nurse to join our team at Glendale Elementary School District No. 40. This vital role involves providing exceptional patient care and working closely with our staff to ensure the best possible outcomes for our students and staff. If you are a...

  • Care Coordinator

    1 month ago

    Glendale, United States Thunderbird Senior Living Full time

    Care Coordinator - Large Senior Living Community We are seeking an outstanding Care Coordinator to join our team at a large senior living community in Glendale, AZ. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the lifestyle they deserve. Who we are "Our supreme goal is to do and...

  • Care Coordinator

    4 weeks ago

    Glendale, United States Thunderbird Senior Living Full time

    Care Coordinator - Large Senior Living Community We are seeking an outstanding Care Coordinator to join our team at a large senior living community in Glendale, AZ. Come join a team of dedicated, smart, and caring professionals as they work together to care for our seniors and provide them the lifestyle they deserve. Who we are "Our supreme goal is to do and...

  • New Patient Coordinator

    4 weeks ago

    Glendale, United States Xtended Resources Full time

    Job DescriptionJob DescriptionJob Summary:The role provides assistance to new patients seeking medical care, supporting them through the application process, verifying insurance or self-pay status, accurately registering the patient, explaining the sliding-fee discount, obtaining income documentation when applicable, and scheduling the first appointment....

  • Care Coordinator I

    3 weeks ago

    Glendale, United States Didi Hirsch Mental Health Full time

    As a Care Coordinator I, you will play a crucial role in providing comprehensive case management, mental health, and substance use services to individuals with a history of persistent mental illness and/or substance use. In this position, you will be Care Coordinator, Mental Health, Coordinator, Support, Substance, Healthcare