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Sales Support

2 months ago

Tustin, United States Robert Half Full time
Job DescriptionJob DescriptionWe are looking for a Sales Support detail oriented to join our team based in Tustin, California. In this role, you will be responsible for inside sales, customer service, and technical support. This role offers a contract to permanent employment opportunity, providing a chance to make a significant impact in a dynamic environment.

Responsibilities:
• Establish and maintain a database of current and potential customers.
• Handle outbound calls to prospective customers and follow up on leads.
• Demonstrate the features of our products and stay informed about competitors' products and services.
• Upsell products and services to customers to achieve sales goals.
• Research and qualify new leads, leading to successful sales closure.
• Occasionally travel for customer meetings and tradeshows.
• Take on additional responsibilities outside of the job description as needed.
• Provide technical support to customers and resolve their inquiries.
• Collaborate with the Area Sales manager to optimize sales strategies.
• Maintain accurate records of customer credit applications.• Demonstrated proficiency in Configure Price Quote (CPQ) software
• Experience with Customer Relationship Management (CRM) systems
• Able to promptly and professionally handle inbound calls
• Experience in auditing and billing functions
• Outstanding communication skills, both written and verbal
• Previous experience in a sales support role
• Familiarity with the manufacturing industry
• Proactiveness in problem-solving and ability to work in a team environment
• Strong organizational skills and attention to detail
• Ability to multi-task and work effectively under pressure.