Collections Specialist

2 weeks ago


Hollywood, United States Robert Half Full time
Job DescriptionJob DescriptionWe are seeking a Collections Specialist to join our team in Miramar, Florida. This role is central to our operations, handling customer accounts, processing applications, and managing inquiries. As a Collections Specialist, you will be an integral part of our team, ensuring the accuracy and efficiency of our accounts receivable processes. This is a short term contract employment opportunity.

Responsibilities:

• Fielding and resolving customer inquiries in a timely and detail oriented manner
• Processing and managing customer credit applications with precision and efficiency
• Maintaining comprehensive and accurate customer credit records
• Monitoring customer accounts and initiating appropriate action when necessary
• Performing collection processes and maintaining customer relations
• Administering claim processes and coordinating billing functions
• Handling cash applications and managing account balances
• Utilizing various accounting software systems to increase efficiency and accuracy
• Leveraging Accurint, ADP - Financial Services, CRM, and Epic Software in daily tasks
• Answering inbound calls and providing excellent customer service.• Proficiency in Accounting Software Systems is required
• Must have experience with Accurint
• Familiarity with ADP - Financial Services is essential
• CRM knowledge is a must
• Proficiency in Epic Software is necessary
• Must have experience in Accounts Receivable (AR)
• Ability to handle Answering Inbound Calls is required
• Experience with Billing Functions is necessary
• Must be adept in Claim Administration
• Knowledge of Collection Processes is essential
• Familiarity with Cash Applications is required
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