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Administrative Assistant

2 months ago


Norfolk, United States Robert Half Full time
Job DescriptionJob DescriptionWe are offering a long-term contract employment opportunity for an Administrative Assistant in the Non-Profit industry based in Norfolk, Virginia. As an Administrative Assistant, your primary role will encompass handling customer service and communication tasks, managing a multi-line phone system, and acting as the initial point of contact for visitors. You will also be tasked with managing inter-department communications, generating reports, and mastering new software systems efficiently.

Responsibilities
• Provide top-notch customer service to both internal and external stakeholders.
• Handle a multi-line phone system and respond to inbound calls.
• Act as the primary point of contact for all visitors.
• Manage inter-departmental communication independently and under supervision.
• Utilize Microsoft Excel to create reports and implement excel formulas.
• Distribute mail effectively and efficiently within the organization.
• Ensure accurate time stamps on all relevant documents and communications.
• Learn and adapt to new software systems quickly for efficient operations.
• Execute purchase orders when required.
• Conduct data entry tasks and maintain email correspondence using Microsoft Outlook and Microsoft Word.• Minimum of 1 year experience in an administrative role
• Proficient in answering inbound calls and providing excellent customer service
• Demonstrated ability in data entry with high accuracy and attention to detail
• Excellent skills in email correspondence, ensuring clear and detail oriented communication
• Proficiency in Microsoft Excel, including formulas, pivot tables, and charts
• Experience using Microsoft Outlook for scheduling, email management, and task organization
• Familiarity with Microsoft Word for document creation, editing, and formatting
• Responsible for mail distribution, ensuring timely processing and delivery