IT Operations Technician

5 days ago

Crawfordsville, United States PDS Tech Commercial Full time
Job DescriptionJob Description

Check it out Work for a solid company with a caring culture.

IT Operations Technician

Location: Crawfordsville, IN - work is ONSITE

Start: ASAP

Contract Length: 6 months to start, expected to convert to DIRECT Hire (FTE)

Shift: Day

Pay: 25.00 - 29.00 per hour (depending on experience)

Basic Job Functions:

Seeking qualified applicants for the position of IT Operations Technician. This position is responsible for configuring, operating, and maintaining various enterprise wide systems as well as supporting internal IT partners across the enterprise.

Duties of this role include, but is not limited to:

• Provide technical support to employees using phone, email, chat, and the ticketing system; provides in-person

support to onsite employees and remote support to other locations

• Order, configure and deploy new equipment and manage used inventory and returned/loaner hardware

and peripherals for timely disposition

• Assist in the implementation/installation, maintenance/troubleshooting, and licensing of software/applications

• Troubleshooting and maintaining certain IT infrastructure equipment such as computers/laptops, phones,

printers, conference room, servers, access control systems and network devices

• Create and support user account and group membership setups

• Procure, setup, configure, distribute and troubleshooting of all mobile devices

• Work on projects and perform other duties as assigned

• Work a rotational on-call IT support schedule to include evenings and weekends as assigned

Safety is the most important part of all jobs within COMPANY; therefore, candidates must be able to demonstrate the

ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Minimum Qualifications:

• 1 year technical experience supporting users with items such as computers/laptops, desk phones, mobile

phones, printers

• IT related associate degree, or Equivalent combination of experience and education will also be

considered.

Detailed Selection Criteria:

• Problem Solving - Identifying problems and analyzing or reviewing related information to develop and

evaluate options and implement solutions.

• Technical Ability - Knowledge of the practical application of technology. This includes applying principles,

techniques, procedures, and equipment to the work at hand.

• Organizing, Planning, Prioritizing Work - Developing specific goals and plans for prioritizing, organizing,

and accomplishing individual work and the work of the team.

• Communication Skills - The ability to give full attention to what others are saying and communicating

information so that others will understand.

• Accountability & Dependability - Displays responsibility, reliability, is committed to fulfilling work obligations and can hold others accountable for desired results.

• Customer Service - Supporting internal customer needs and requests for help in a timely and effective manner.

• Teamwork - Working as part of a coordinated effort with others to achieve a common goal.

• Independence - Ability to work efficiently with minimal oversight.

Preferred Qualifications:

• Experience installing, configuring, and troubleshooting MS Windows, Office, Outlooks, and other basic Windows applications

• Experience assembling, maintaining, upgrading, and troubleshooting computer hardware and peripherals

• Experience troubleshooting networking equipment, Conference rooms audio/visual, and Security

systems/cameras/badges

• Experience with workstation imaging software and an MDM solution such as Intune

• Experience in a heavy industrial setting

• Customer support or helpdesk experience

• IT certifications, such as a current CompTIA A+



Pay Details: 25.00 to 29.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Company DescriptionSince 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements.

PDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial.

We offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.

Now part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.Company DescriptionSince 1977, the PDS family of companies has become among the largest and most respected staffing companies in the United States. A vital part of the PDS family, PDS Tech Commercial connects highly skilled employees with Fortune 500 clients’ needs for project support such as contingent labor, statement of work/offload engineering projects, and permanent placements.\r
\r
PDS Tech Commercial has staffing partnerships with leading organizations based in the United States and globally. We hire jobseekers daily for openings across skill categories, including Engineering, IT, Business Professional, Administrative, Accounting/Finance, Skilled Trades and Industrial.\r
\r
We offer eligible associates an ala carte benefits package, that can include direct deposit, free career counseling, 401(k), select paid holidays, short-term disability insurance, skills training, employee referral bonuses, and an affordable medical coverage plan.\r
\r
Now part of The Adecco Group, our shared synergies combined with the investment Adecco continues to make in PDS offers significant advantages to both clients and associates alike. We share Adecco’s dedication to unlocking our Associates’ potential by unleashing the Future@Work and to the importance of human and labor rights, diversity and inclusion, environmental responsibility, and more.

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