Eligibility Specialist
1 month ago
Eligbility Specialist
LHH Recruitment Solutions is hiring an Eligibility Specialist for our healthcare client located near Burbank, CA. This position will be a direct hire opportunity and will be expected to be onsite near the Burbank/North Hollywood area.
This role will focus on giving our client's members a high level of customer service and assist them in general inquiries an assistance with their health plans. The position will be conducting business over the phones and interested candidates must be able to provide a warm and helpful experience over the phone. Knowledge of health insurance benefits is required.
Requirements
Bachelor's Degree strongly desired, Associate's Degree required
Minimum 3 years experience working within eligibility and/or health plans required
Call center customer experience required
Proficient within Microsoft Office and other software systems
Skills
Strong written and verbal communication skills, especially phone etiquette
Excellent attention to detail and able to analyze and problem solve independently
Ability to work well within a fast-paced environment and multitask throughout the day
Knowledge of health insurance plans, COBRA, and HIPPA
Can work well independently and with others
Has a strong customer service experience and warm presence, specifically over the phone
Benefits include medical, dental, vision, and other insurances, 401K with a company match, generous PTO and sick pay, and ability to be eligible for a pension plan.
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
The California Fair Chance Act
Los Angeles City Fair Chance Ordinance
Los Angeles County Fair Chance Ordinance for Employers
San Francisco Fair Chance Ordinance
Pay Details: $25.00 to $29.00 per hour
Search managed by: Jennifer Andrews
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
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